Job Description

Centre Manager - Lilybelle Mother & Baby Unit

Location:

Handsworth, Birmingham

Salary:

33,000 - 43,000 (dependent on experience)

Contract:

Full-time, permanent (40 hours/week with occasional flexibility outside core hours)

About Lilybelle

Lilybelle is a new, purpose-built Mother & Baby Unit in Handsworth providing a safe, supportive, and homely environment where families stay for a 12-week residential assessment. We empower parents while ensuring the highest standards of care, safeguarding, and operational excellence.

This is your opportunity to shape the day-to-day running of a vital service that changes lives.

The Role

As Centre Manager, you'll be the operational lead, ensuring Lilybelle runs smoothly and remains a welcoming, safe environment for families. You will:

Oversee

day-to-day operations

, including staff rotas, shift cover, and on-site logistics. Manage recruitment, induction, training, and support for non-assessment staff (support workers, admin, housekeeping). Take ownership of

budgets, supplies, and facilities management

. Act as the point of contact for external contractors, social services, and suppliers. Uphold and implement robust

health & safety and safeguarding standards

. Work closely with the Registered Manager to coordinate family admissions and maintain high-quality service delivery.
This is a hands-on leadership role for someone who thrives in a dynamic, people-focused environment.

What We're Looking For

Proven

operational management experience

(care, supported housing, residential, or similar). Skilled in

staff management

, rotas, and HR processes. Strong organisational skills and the ability to juggle multiple priorities calmly. Confident with budgets, procurement, and liaising with external stakeholders. Excellent written and verbal communication. Awareness of safeguarding and health & safety legislation (training can be provided). Ability to lead with professionalism, compassion, and authority.

Why Join Lilybelle?

Be part of a close-knit, supportive senior team. Help shape a positive, high-standard environment from the ground up. Opportunities for career development and additional training. A meaningful role where your operational expertise directly supports families in need.

How to Apply

Send your CV and a covering letter explaining:

Your relevant operational management experience. A time you implemented a practical solution in a fast-paced environment. Why you're passionate about helping families thrive.
Thank you and look forward to hopefully meeting you soon - Kiran Penumaka, Director

Job Type: Full-time

Pay: 33,000.00-43,000.00 per year

Additional pay:

Loyalty bonus Performance bonus
Benefits:

Company pension Sick pay
Schedule:

Monday to Friday
Ability to commute/relocate:

Birmingham B20 3PJ: reliably commute or plan to relocate before starting work (required)
Work Location: In person

Application deadline: 18/08/2025
Reference ID: Centre Manager Lilybelle