Job Description

Do you have a strong connection with the Chagossian community and are passionate about supporting carers and making a real difference?

We're offering a rewarding opportunity to join our Community Team as a Chagossian Carer Wellbeing Worker. This vital role focuses on supporting family and friend carers within the Chagossian community in Crawley, helping them access the information, guidance, and support they need.



Carer Wellbeing Workers provide invaluable services to help improve carers' resilience and ensure they are supported to maintain their caring roles. As our Chagossian Carer Wellbeing Worker you will identify and support Carers from the Chagossian community through a mix of group, 1:1, online, telephone and in person support.



Being a visible and trusted presence in the community is important, so you'll take part in engagement events and outreach activities, making sure support is always within reach. Partnership working is key--you'll collaborate with health, social care, and voluntary sector partners, as well as Chagossian community leaders, to enhance the support available for unpaid carers.

Being fluent in English and Chagossian Creole is essential.

Please be aware that we can only accept applicants with the Right to Work in the UK.

Interviews for this role will be held Face-to Face. (22 January 2026 -TBC)

Occupational Requirement

This post is exempt under Schedule 9 of the Equality Act 2010. It is a genuine occupational requirement that the post-holder is from the Chagossian community and speaks Chagossian Creole.



This requirement is necessary because:

Fluency in Chagossian Creole is essential for effective communication within the wider community. To provide culturally appropriate support and build trust within the Chagossian community. This requirement is proportionate and essential for the effective delivery of our services. This can only be achieved effectively by someone from within the community who understands its cultural context and speaks Chagossian Creole.



This requirement is proportionate and essential for the effective delivery of our services.

Job Role

Key Responsibilities and Duties

Carer Identification:

Using culturally appropriate methods, develop and implement outreach strategies specifically designed to connect with the Chagossian community in Crawley

Carer Support:

Provide a blend of accessible in-person, online, telephone, 1-to-1, and group support to carers within the Chagossian Community.

Information & Guidance:

Offer tailored, personalised information, guidance, emotional, and practical support to carers, helping them navigate local services and make informed decisions.

Partnerships:

Refer and signpost carers for targeted and specialist support, develop local relationships, and attend partnership meetings as required.

Please refer to the in the Recruitment Pack for a full list of responsibilities with experience and skills required.

This is a hybrid role, combining remote and home working with delivery in community venues. You'll need to travel across Crawley to provide carer support and attend meetings, so familiarity with these areas--whether through work or residence--would be a real advantage.

Employee Benefits

Training and Development: Opportunities for professional development and training. Flexible Working: Flexible working hours and remote working options. Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays). Healthcare and Employee Assistance Programme with perks and discounts. Enhanced Maternity/ Paternity/ Adoption Pay. Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.

Before you keep reading

Please do not see everything in this job advert as a "Must Have", but rather a guiding list of what we are looking for. We know no candidate will be the perfect match for all we have mentioned in this advert, so do not be afraid to apply if you feel you are close to the brief but not "Spot On". For example, some of our wonderful Carer Wellbeing Workers come from a non-social care background and they do amazingly well!

Our Culture and Diversity

At Carers Support, we are building an

inclusive workplace

where

everyone can do their best work

and

be proud to belong

.


We believe that talent is distributed to all of us in equal measure and our differences are a strength not a weakness.

We recruit for potential, not perfection.

At Carers Support West Sussex, we value everyone's unique history. Our doors are open to individuals of all races, religions or beliefs, abilities, ages, nationalities or citizenships, ethnic origins, marital, domestic or civil partnership statuses, sexes, sexual orientations, family structures, and gender identities.

Values we are looking for in Candidate

We are focused

, putting carers at the heart of everything we do.

We act together

, working with and for carers, the communities they live in and the people that can make a difference to them.

We are leaders

, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved.

We are committed to behaviours that support

Quality

- the highest practical level we can reach in outcomes, learning and behaviour

Inclusivity

- respecting people, cultures, and organisations

Caring

- improving quality of life and influencing behaviour change

Integrity

- operating with honesty and reliability

Loyalty

- long-term committed partnerships and co-operation

Innovation

- driving our service development and our will to succeed


If you are still unsure if our organisation is a good fit, have a look at our

Good Place to Work page

and the results of our recent engagement survey. We can't wait to hear from you!

Disclaimers

Please note

we reserve the right to close this role prior to the stated end date

, should we receive a sufficient number of applications. Please complete your application as soon as possible to be considered.

If for any reason you have trouble submitting your application online, please email us a copy, along with your CV, to hr@carerssupport.org.uk.