Job Description

Job Title: Change Management Office (CMO) Consultant
Working Pattern: Monday to Friday, 09.00 - 17.00 36.25 hours per week
Salary: 28,000 - 33,000 and up to 20% bonus and benefits
Location: Flexible - Embrace fully UK remote or hybrid work from any of our vibrant UK offices in London, Cardiff, Durham or Blackpool.
At Tandem, we're not just a bank; we're a movement for positive change. If you're an ambitious and dedicated CMO Consultant, ready to make an impact, we've got a space with your name on it!
We are Tandem - Where impact meets innovation
Tandem is the UK's greener digital bank on a bold quest to revolutionise the way we save, borrow, spend, and share - all while nurturing our planet, our people and our customers. As one of Europe's fastest growing digital banks, our values of being Brave, Enterprising, Simple, and Together (BEST) ensure our 500-strong team collaborate to drive a brighter, greener future.
Your team: Collaborators in change
Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers.
Your Impact: Building a greener tomorrow
As a CMO Consultant at Tandem your focus will be on:

• Assisting with the Production and distribution of monthly portfolio level delivery reports, timely minute circulation and ongoing action tracking
• Analysis and reporting of key performance metrics across multiple Delivery teams
• Ongoing management of the portfolio resource profile, including time recording, monitoring utilisation against forecast and challenging where appropriate.
• Portfolio financial management across resource spend and external implementation costs, including distribution of reporting/MI to Delivery teams
• Provide independent tracking to monitor whether initiatives are delivering their expected benefits (financial, or otherwise), and ensure appropriate measures are in place to validate and track when the benefits are realised.
• Tracking and reporting of cost benefit analysis with the Delivery teams
• Triage, allocation, reporting and the progression of small and large change requests through the Change Management System.
• Oversight and audit of the central delivery repositories to ensure its kept up to date
• Support the leadership team in tracking and managing of audit findings and open committee actions
• Supporting finance team with capitalisation reporting
• Support the Delivery Senior Leadership Team when needed

We'd love to hear from you if you have:

• Experience of creating MI/ Reporting and other control information for senior management, suitable for Exec level meetings
• The ability to identify, extract and summarize key information from multiple data sources.
• Demonstrated experience in a business environment that demands strong attention to detail, effective teamwork, and the ability to work independently to achieve objectives.
• Experience of working effectively to demanding deadlines, prioritising own workload with minimal supervision
• Microsoft Powerpoint, Excel and Word skills
• Excellent communication skills and an understanding of communication approaches, including tailoring messages to suit the audience, along with the ability to form constructive relationships with people at all levels within the organisation
• An individual who has excellent attention to detail with a commercial acumen

It would be great, but not essential if you have:

• Experience working collaboratively as part of a project team, contributing to shared goals, supporting team members, and effectively communicating to ensure the successful delivery of project objectives within established timelines and scope.
• Experience using project development software such as Jira, Asana and Monday.com
• Previous exposure to, or knowledge of, the Financial Services or Fintech industry, experience in a transformation environment would be particularly beneficial
• Experience working in a regulated industry or environment
• Experience of working in a start-up or scale-up
• An individual which is innovative, curious and not afraid of a challenge

Rewards that reflect your value, what's in it for you?
At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us:

• 25 days annual leave plus 8 days Bank Holiday
• An additional day off for a 'celebration day' including, but not limited to, birthdays, weddings, religious holidays, graduations etc
• Buy or sell up to 5 days holiday a year
• Healthcare cash plan through Westfield Health
• Electric Vehicle salary sacrifice scheme
• Cycle to Work salary sacrifice scheme and a free helmet
• Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility)
• Smart Tech scheme (buy goods with 0% interest)
• 10% discount on solar panels
• Tandem Hub for treats, cash back and discounts on UK retailers
• 2 days per year paid volunteering
• Free cereal, snacks and drinks in all offices
• Quarterly team social budgets

Our Green Deal: Your Impact Amplified
A little welcome gift from us to you, we'll plant a tree in the Tandem Grove and you can enter into our "Green Deal" below:

• Volunteer 2 days a year for charity

receive an early Friday finish * Raise 200 per annum for charity
Tandem provide PR and marketing support * Have renewable energy at home
receive an additional 1 day annual leave * Drive an electric car
receive 500 towards a home charger
Ready to make your mark?
Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
Sourcing Model
Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page.
Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.