Job Description

We are seeking a Change Project Manager to join us in delivering improvements within our growing Renewals and Logistics business unit (providing people, resources and specialist services to our operations colleagues). Known as an Operational Improvement Lead, this is not a traditional project management role - you will be able to shape the project and support delivering activities using your insight, creativity and stakeholder management skills. You'll be able to steer the project through discovery to develop operating models and processes, manage pilots and implement delivery plans.



Working closely with the project teams, turning your hand to whatever support is needed, you'll widen your knowledge of waste sewerage and clean water operations, offering you a varied and exciting career at Thames Water whilst making a genuine difference to Thames Water communities, customers and colleagues.

What you'll be doing as a Change Project Manager

Manage the development and delivery of projects which are improvements to existing services and operations, or the creating new services. Reviewing, developing, testing and implementing operating models and processes to ensure they are fit for the future. Working closely with stakeholders at all levels to engage, involve and drive successful activities to deliver the project objectives. Ensure we capture and communicate the benefits and lead the change in behaviours and working methods. You will be leading and coordinating stakeholders confidently with a focus on delivering successful change. Embed change and provide a smooth handover to BAU.

This role is based at our operational site in Green Park, Reading, but you will have a flexible hybrid working pattern that allows you to go where the project needs you and work from home.



Working 36 hours per week, Monday to Friday.

What you should bring to the role

Previous exposure to project and change management. Experience communicating with and influencing stakeholders at all levels. Strong planning skills and self-management capability. Be willing to get stuck in and become a 'temporary subject matter expert' to help lead the way with authority. Ability to competently use MS Office and Project software. The successful candidate must have access to a car and hold a driver's licence.

What's in it for you?

Offering between 40,000 and 45,000 per annum, depending on skills and experience. 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays) Generous contributory pension. Personal Medical Assessments - Open to all once a year. Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we?

We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our

purpose and values

Working at Thames Water

Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.



Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better.



So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.



The real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.



Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. We aim to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support you.



When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.