Job Description

Supporting the Farming Community

Job Summary

This is an exciting new role with an expansive remit ranging from dealing with calls and administration on one hand to strategic initiatives including the sourcing of funding; developing the new website and social media to reflect the new ambitions and activities of the charity and the creation of effective databases to evidence the impact of the charity on farming beneficiaries. This role is both 'hands-on' and strategic, enabling the successful candidate to put their stamp and personality as the 'backbone' of the charity on its future development.

This is neither an administrative role nor a strategic role and is a unique role encompassing activities across that spectrum involving both of these skills.

Successful candidates will need to provide evidence of their skills and experiences relevant to fundraising, building effective databases, and creating impact narratives to support fundraising. It will be advantageous to have prior experience in maintaining a WebFlow platform website and its integration with relevant social media channels.

Key priorities

1) Be the 'front of house' face of Farm Cornwall being accountable for providing an excellent telephone and on-line support service to enquirers; triaging their calls; referring enquiries promptly either to Farm Cornwall staff or other appropriate support and maintaining an accurate log of all calls and follow-up actions. Be an efficient and effective support to the Rural Support Manager and Outreach Worker(s). 2) Research, develop and resource new fundraising opportunities, including bids to Trust or grant-making bodies and other organisations to ensure that the charity becomes self-sustainable and in addition develop plans for other income streams by engaging with a wide range of the charity's stakeholders 3) Be responsible for the day-to-day maintenance and evolution of the new website and associated social media, being the charity lead in re-positioning itself as a 'first stop' support for the farming community in Cornwall.
Farm Cornwall Charity Manager Recruitment September 2025

Key Tasks

With engagement and support by the Rural Support Manager become skilled in offering at least 'tier 1' level of support to enquirers Be proactive in supporting the organisers of the volunteer-led groups (Cornish Ladies in Wellies and Next Generation) and identify further groups that Farm Cornwall might initiate to support the development of the farming community in Cornwall Identify new client support opportunities and associated funding potential Propose potential projects which might further the Charity's Vision Have personal ownership of, and engagement with, the development and sustaining of appropriatedatabases and their compliance with GDPR etc Explore opportunities of registering Farm Cornwall for Gift Aid Build relationships with other agricultural charities, and monitor their websites to identify how FarmCornwall can improve its website and offerings to beneficiaries Consider how volunteers could add further resource to the charity eg in administration, marketing,befriending, fundraising, public speaking and promotion With the support of the Rural Support Manager build positive relationships with key stakeholders and help identify how closer partnership arrangements might be possible for the benefit of beneficiaries

Improving communication

Fully maintain and develop the website and associated social media so that these are always current and relevant Through data analysis and communication with beneficiaries, create impact stories that show the value of Farm Cornwall to the Farming community and to potential funders Continually develop new branded material to promote the charity and its objectives Be a strong advocate and ambassador for the Charity by raising the profile of the organisation throughwebsite and social media engagement as well as attendance at events Support the Rural Support Manager in drafting a regular news bulletin for the website and oversee the production of a printed quarterly newsletter.

Support for Trustees

With the Rural Support Manager, Finance Officer and Secretary to the Trustees draft a 3-year development plan including a schedule of fundraising opportunities Advising Trustees on compliance especially with relevant charity legislation Develop and maintain a risk register Keep all policies up to date and regularly reviewed by Trustees Carry out project work on behalf of either Trustees or Rural Support Manager as requested Support the Trustees in developing a succession, recruitment and on-boarding plan for the Rural SupportManager when necessary
are seeking a dedicated and experienced Manager to lead our team and drive our organisational goals. The ideal candidate will possess strong skills in fundraising, relationship management, and public relations, with a proven ability to utilise software such as Raiser's Edge. This role is pivotal in enhancing our market presence and ensuring exceptional customer service.

Duties

Develop and implement effective fundraising strategies to meet organisational targets. Manage relationships with stakeholders, including donors, clients, and community partners. Utilise Raiser's Edge software for tracking donations, managing donor information, and generating reports. Oversee public relations efforts to enhance the organisation's image and outreach. Ensure high standards of customer service are maintained across all interactions. Collaborate with team members to create marketing strategies that align with organisational goals. Monitor market trends to identify opportunities for growth and improvement. Prepare and present regular reports on fundraising progress and relationship management activities.

Qualifications

Proven experience in a managerial role, preferably within a non-profit or fundraising environment. Strong knowledge of fundraising principles and practices. Proficiency in using Raiser's Edge or similar fundraising software is highly desirable. Excellent relationship management skills with the ability to engage effectively with diverse stakeholders. Strong public relations acumen with experience in promoting organisational initiatives. Exceptional customer service skills, demonstrating a commitment to client satisfaction. Ability to work collaboratively within a team while also being self-motivated and proactive. Excellent communication skills, both written and verbal.
If you are passionate about making a difference and possess the required skills, we encourage you to apply for this exciting opportunity as a Manager within our organisation.

Job Types: Full-time, Permanent

Pay: 30,000.00-35,000.00 per year

Benefits:

Company pension
Application question(s):

Please send your CV plus a letter explaining how you believe you can contribute to making this role successful
Work Location: In person