Job Description

Location:

St Clare Hospice Shop, Unit 6 Thorley Neighbourhood Centre, Bishop's Stortford

Hertfordshire, CM23 4EG

Salary:

10,869 - 11,704 per annum (depending on experience), based on a full-time equivalent (FTE) of 25,879 - 27,867, and including 5% High-Cost Area Allowance per annum.

Hours:

16 hours per week (two days within a seven-day trading week). Working days will vary each week, so flexibility is essential

Overview of role

St Clare Hospice is a charity that provides specialist palliative care to patients and families in West Essex and the East Hertfordshire borders.



Our Thorley shop is in a great location, close to a car park with convenient drop-off points for donations and parking. We're open seven days a week, selling clothing and our usual array of wonderful bric-a-brac. We are now recruiting an Assistant Manager for this shop, someone who can lead and manage the team, ensuring we maximise donations and meet weekly targets to raise vital income for the hospice.



We are looking for a creative retailer to work with a team of staff and volunteers in delivering exceptional customer service to our supporters, donors and customers. You will be diligent in daily compliance across health and safety in the workplace and compliance of Retail gift aid processing to maximise the income at every opportunity.





In return for your commitment, we offer a competitive salary, benefits, generous leave, pension options (including NHS continuity), life assurance, and an Employee Assistance Programme. We also provide strong development support and learning opportunities.

For an informal discussion, please conta

ct:

Rose Sheppard, Head of Trading, by email rose.sheppard@stclarehospice.org.uk



Right to Work



Please note St Clare Hospice do not hold a Certificate of Sponsorship, we are therefore unable to sponsor visa applications.

How to apply

Please complete a St Clare Hospice application form or submit your CV with a cover letter telling us why you feel you are suitable for this role (in particular, explaining how you fulfil the requirements set out in the Person Specification).



Please send your application documents to: hr@stclarehospice.org.uk

Key documents

Assistant Shop Manager Thorley - May 2025



Employment Details - Assistant Shop Manager Thorley



Application Form DBS - May 2021



Equal opportunities recruitment monitoring form



St Clare Employee Benefits

Key Dates

Closing Date:

This is an ongoing advert

Interview Date:

Please note interviews will be arranged as and when applications are received.


Vacancies are being processed regularly which may mean that a vacancy at a particular shop may be filled before a candidate is put forward.

Please note we reserve the right to close the advert once we receive sufficient applications, so recommend an early application.

Only shortlisted candidates will be contacted.



If you require any assistance regarding the application process, please telephone the HR Team, on 01279 773744 or email hr@stclarehospice.org.uk



We are committed to promoting equality, diversity and inclusion. We recognise that everyone is different, and we value the unique contribution that individual experiences, knowledge and skills make in delivering quality services. Which means, we encourage applications from people of all backgrounds and abilities.



Please note that a DBS check will be undertaken as part of our pre-employment checks for the successful candidate.

A note to agencies

We understand that agencies do search for opportunities to work with organisations such as ourselves. However, we request that you do not contact us in relation to the vacancies advertised above. We respond to enquiries from individuals seeking employment directly.