Job Description

Company Overview

The Bracken Trust is a small independent registered charity dedicated to supporting anyone affected by cancer, including those who are bereaved, in the county of Powys. We provide vital services such as information, advice, complementary therapies, counselling, and social activities to help individuals manage their condition and maintain a high quality of life. Join our passionate team committed to making a difference in people's lives.

Summary

Our Charity Shop Retail Manager position is based in Llandrindod Wells. As a key member of our team, you will oversee the daily operations of our charity shop, by maximising sales and controlling direct shop expenses, and ensuring excellent service, supporting our mission to assist those affected by cancer. Your leadership will help us sustain vital community services and foster a welcoming environment for our visitors.

Responsibilities

Manage the daily operations of the charity shop, including staff supervision and volunteer coordination. Ensure excellent customer service and maintain high standards of store presentation. Oversee stock management, merchandising, and sales strategies. Maximise Gift Aid donations and sales following all HMRC guidelines. Lead a team by providing guidance, training, and motivation. Handle administrative tasks such as scheduling, reporting, and inventory control. Promote community engagement and represent the charity positively. Maintain compliance with health and safety regulations. Support fundraising initiatives through effective shop management.

Qualifications

Proven experience in management or supervisory roles. Strong leadership and team management skills. Excellent communication and organizational abilities. Experience in retail or sales management is essential. Ability to work independently and as part of a team. Multilingual or bilingual skills are advantageous. Demonstrated organizational skills and time management. Compassionate attitude aligned with the charity's mission.
'If you are passionate about making a difference in your community and possess strong leadership skills, we invite you to bring your energy to our team. Help us continue providing vital support to those affected by cancer--apply today to become our next Charity Shop Retail Manager!'

Job Types: Full-time, Part-time

Pay: 24,000.00 per year

Expected hours: No more than 37.5 per week

Benefits:

Company pension Free parking On-site parking Sick pay
Work Location: In person