Job Description

Job Advert

JOB TITLE:

Chartered Director Alumni Relations Manager

DEPARTMENT:

Membership

FRAMEWORK:

Professional

REPORTING TO:

Networks and Engagement Lead

KEY RELATIONSHIPS:

Professional Standards Team


Membership Team


Events Team


Marketing Team


Volunteers and Chairs


Chartered Director Community

SALARY:

41,000 - 45,000 per annum

CONTRACT TYPE:

Permanent

HOURS:

Full time working 35 hours per week from Monday to Friday (9 am to 5 pm)

LOCATION:

116 Pall Mall, London, SW1Y 5ED - Hybrid (would consider remote if willing to travel for events)

About Us

The Institute of Directors (IoD) is a thriving membership community for Directors in the UK and beyond, where you can connect with other leaders, develop our skills, and be heard. At a time when great Directors have never been more important, the IoD offers professional development, valuable connections, and influence.

CONNECT

- Connect with other Directors and leaders to exchange ideas, learn together, and support each other.

DEVELOP

- Advance your skills and knowledge with professional development created by Directors for Directors.

INFLUENCE

- Make yourself heard where it matters. The IoD is its member's voice to Government.

About The Role

The IoD is the only institute in the world to offer qualifications for directors under Royal Charter. The IoD Chartered director qualification was created over 25 years ago and is the gold standard qualification for Directors across the globe.



To be responsible for devising and implementing the IoD's strategy for fostering excellent alumni relations that will build and strengthen relationships between the IoD and its Chartered Director community. The successful candidate will be responsible for nurturing relationships between the IoD and our alumni of Chartered Directors to ensure we leverage the expertise of our alumni across the organisation. This role involves managing the CDir alumni database, supporting with the development of engagement events, advocacy, and profiling the Chartered Director qualification, and fostering a sense of community and connection.

Key Responsibilities

To be responsible, in consultation with the Director of Membership and the Networks and Engagement Lead and other relevant individuals, for developing and implementing the IoD's Chartered Director Alumni Relations strategy. To determine the IoD Alumni Relations strategic direction and to provide leadership, motivation and support so that the IoD's objectives are achieved. To develop strong connections with our CDir community and leverage their expertise and skills across the IoD's activities, including events, knowledge transfer, mentoring, advocacy, and endorsement. To ensure that there is effective communication with senior colleagues on matters relating to CDir alumni events, alumni group activities, IoD publications, web and email communication. To develop our offering for the CDir community and ensure that CDir members are maximizing their membership, and we see a marked improvement in member retention. Lead on our Chartered Director role modelling campaign to ensure we build strong advocacy for the qualification and awareness. Support the Chartered Director Dividend research in partnership with our Chief Economist to ensure we capture the positive impact of our qualification. Develop an annual communication plan for our CDir community and key external stakeholders to build a strong community and advocacy for our Chartered Director qualification. Working in partnership with the events team to ensure that activity attracts and involves as many our Chartered Director members as possible and ensuring CDirs have a visible presence across our other activities. Liaising with counterparts at peer institutions to ensure that the IoD's alumni relations programme follows best practice. Represent the IoD at key events to build profile and visibility of our CDir qualification and CDir alumni.

Person Specification

Essential

Qualifications

Educated to degree level or equivalent

Experience

5 + years' experience in dealing with senior clients, stakeholders or customers in alumni relations, membership organisation, fundraising, public relations or similar role. Experience of devising an alumni engagement plan and leading a cross functional team to implement it across the IoD. Experience of, and demonstrable success in, recruiting, managing and motivating volunteers Experience of advocacy and influencing key stakeholders Experience of fundraising and philanthropy is highly desirable

Skills

Outstanding written and oral communication skills Outstanding interpersonal skills: with the proven ability to establish and maintain positive relationships with a wide range of people including the ability to motivate and manage senior-level volunteers Ability to work with and influence key stakeholders both internally and externally to achieve ambitious KPIs Strong project management skills Strong analytical, IT and administrative skills including experience in database manipulation An articulate and confident manner to develop good relationships with, and motivate the current chartered director community

Attributes/ Personal

Characteristics

Be forward thinking and bring innovation to this new role and how we engage our Chartered Director community Able to work with a high level of attention to detail is essential. Takes a highly proactive approach to work. Ability to manage competing priorities, own workload and hit deadlines. Committed to continuous improvement and lifelong learning. Positive work ethic and commitment to the IoD values is crucial for this role Flexible approach to work A strong belief in the importance of the IoD Royal charter responsibilities to society, coupled with an acceptance of the importance of diversifying the funding base of these institutions, particularly with philanthropic support.

Benefits at IoD

Generous contributory pension scheme. Life Assurance of 4 x salary, or 8x salary if you have dependants. 1 x Wellbeing Day, and 2 x Corporate Social Responsibility (CSR) days. Christmas closure. Bonus Scheme Employee Assistance Programme Monthly Employee of the Month Award, and quarterly colleague nominated Employee Above & Beyond Award. Access to Perkbox platform. Impressive work environment and discount in Member cafe, bar & restaurant. * 25 days annual leave. Colleagues who have completed 3 years' continuous service, will be eligible for additional days leave, up to a maximum of 30 days annual leave.