Job Description

Overview

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in ensuring a positive experience for our customers, particularly in the food production and hospitality sectors. The ideal candidate will possess strong leadership qualities and a background in culinary or kitchen environments, enabling them to effectively manage customer interactions while upholding our standards of service excellence.

Duties

Provide exceptional customer service by addressing inquiries and resolving issues promptly and professionally. Supervise and support team members to ensure smooth operations within the food production environment. Assist in food preparation and cooking tasks as needed, maintaining high standards of food safety and hygiene. Manage customer orders efficiently, ensuring accuracy and timely delivery. Foster a positive team atmosphere through effective communication and collaboration. Uphold company policies and procedures while promoting a culture of hospitality and service excellence. Customer service protocols, food safety practices, and kitchen operations.

Skills

? Experience within a culinary or restaurant setting is highly desirable.

Strong background in food production, preparation, and cooking techniques. Knowledge of food safety regulations and best practices in a kitchen environment. Excellent communication skills with a focus on customer satisfaction. Previous experience in hospitality or restaurant roles will be an advantage. Ability to work well under pressure while maintaining attention to detail. Join us in creating memorable experiences for our customers while working in a dynamic and supportive environment!
Job Types: Full-time, Part-time

Pay: 12.21-16.00 per hour

Expected hours: 8 - 36 per week

Benefits:

Discounted or free food Employee discount Free parking On-site parking
Work Location: In person

Reference ID: Pedro's/Broughton