Support the Head chef and Sous chefs in providing consistent levels of food presentation and quality, while controlling all related costs to achieve GP and labour %. Maintaining all kitchen and back of house areas to high standard of cleanliness in line with Food Hygiene and H & S statutory requirements.
Key Responsibilities
People
To attend a service briefing at the beginning of each shift and a handover at the end of each shift
Build productive working relationships with guests and colleagues.
Ensure food preparation is carried out according to Food Safety and legal Requirements
Ensure Food Storage adheres to Food Safety and legal Requirements
Ensure clear and accurate communication between departments to allow all requests to be met on time and to the expected standard.
Assist in maintaining the cleanliness of the department.
Wear the appropriate clothing for their role and maintain a high standard of personal grooming
Attend legislative training as required
Customer
To promote a helpful and professional image to the customer, giving full co-operation to any customer requiring attention
To support departmental standards in the preparation, production and delivery of food and meals to ensure that we meet our customers' expectations.
To attend to customer queries and enquiries in a caring and helpful manner and with a commitment to dealing with the issue in a positive way
To anticipate customer needs whenever possible to enhance the quality of food service offered by the Hotel, to ensure customer loyalty is maintained
To ensure the customer is treated correctly, first time, every time
Communicate any problems to senior management, and liaise with them with complaints beyond your control
Profit
To support the achievement of weekly, monthly and quarterly goals and targets within the department
To ensure care and attention is taken when handling company property to protect company assets and ensure that all stock, equipment is safe and secure at all times.
To be familiar with and promote other hotels within the group
To ensure minimal food wastage to protect hotel profit.
In return we will give you:
Competitive Salary
Preferential accommodation rates for all Countrywide Hotels for friends and family
Hot meals, teas, coffees provided each day
Uniforms provided per role requirement
Free car parking on site
Job Types: Full-time, Permanent
Benefits:
Company pension
Discounted or free food
Free parking
Work Location: In person
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