Job Description

Company Description
Raffles London at The OWO is home to three unique dining experiences created by Mauro Colagreco, the acclaimed chef behind Mirazur on the Cote d'Azur, which was awarded the illustrious title of Best Restaurant at The World's 50 Best Restaurants 2019. He is also the first chef to be appointed as the UNESCO Ambassador for biodiversity, which will see Mauro continue his work promoting an awareness of the impact that food choices have on ecosystems. At Raffles London, Colagreco offers three dining experiences: Mauro Colagreco at Raffles London at The OWO, Saison and Mauro's Table.
Driven by a consistent commitment to seasonality, local procurement, and sustainability, all three of Colagreco's dining experiences will showcase the UK's best organic produce sourced daily from farms, fields, and shores across the country. Colagreco's culinary offering will truly be the heart and soul of the hotel, in which guests and locals can come together to celebrate, meet, entertain and delight.
Mauro Colagreco at Raffles London at The OWO, his signature restaurant, is an ode to travel and discovery told through food. The restaurant showcases Chef Mauro's culinary innovation and passion towards sustainability through his commitment to sourcing local, seasonal ingredients - with a particular focus on the rich diversity of native British vegetables. A meal here is all about the journey.

An exceptional opportunity presents itself for a Chef de Rang to join Mauro Colagreco' s Restaurants the Raffles London at the OWO.
Reporting into Head Waiter, you will be responsible for the day-to-day service of the restaurant in the brand's continuing effort to deliver outstanding guest service. Specifically, you will be responsible for performing your tasks to the highest standards.
Specifically, as the Chef de Rang, your responsibility's will include:

• You will promote positive colleague relations through an environment that encourages open communication, trust, mutual respect and continuous feedback.
• You will be an effective communicator, who adheres to both legal/statutory responsibilities and Company Policies and procedures.
• Knowledge of menu and all products.
• Delivering food orders from the kitchen to customers' tables rapidly and accurately.
• Act as the contact point between Front of the House and Back of the House staff.
• Assisting the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins.
• Explaining the dishes to the clients with a knowledgeable and professional way.
• Checking in with customers and take additional orders or refill water, as needed.
• Responsible for serving food orders and removing used dishes and utensils.
• Ensuring food is served in accordance with safety standards.
• Informing restaurant staff about customers' feedback or requests.
• Understanding and communicating the concept of the restaurant through service of the dishes.
• Committing the best possible sustainable practices daily in terms of waste management and purchasing.
• Performs other duties as required or assigned including working in a different department or restaurant, than usually assigned.

Who are we looking for?

• Excellent skills where a positive environment culture is created by strong values
• Creative
• Compassionate
• Intuitive & masterful
• Nurturing & supportive
• Open minded
• Positive attitude
• Good communication skills
• Excellent grooming standards
• Flexibility to respond to a range of different work situation
• Experience as Chef de Rang

Additional Information
Why join our Raffles team?
Not only will you be joining one of the worlds best hotels you will also receive great benefits including:

• 28 days holiday including bank holidays plus a day extra for every year of your service up to 5 years (35 Days).

• Staff meals whist on duty.
• Free dry cleaning for uniform.
• Employer pension contribution of 3%
• Enhanced sick pay.
• Enhanced maternity, paternity and adoption pay.
• Life Assurance 1x salary
• Employee assistance program, including virtual GP and financial advice.
• Season ticket loans and cycle to work scheme.
• Colleague gifting to celebrate special occasions.
• Paid days off to move house or give back time to a charity of your choice.
• Internal learning and development programmes tailored to you.
• Fun-filled events, whether that's a pub quiz, team run or festive party.
• Employee benefit card offering discounted rates of up to 30% at Accor worldwide and Raffles London F&B outlets.

What are the Raffles Values?
Be You: Be creative, innovative, and enthusiastic, showing your personality and flair.
Be Kind: Demonstrates humility and generosity through emotional connection with colleagues and guests.
Be Happy: Consistently uplifting colleagues and guests through a joyful connection and positive personality.
Be Confident: Openly shares knowledge and skills with other colleagues to achieve excellence.
Have Your Purpose: Demonstrating care and responsibility within your role, to make a tangible impact on the business.

Skills Required