Job Description

KEY RESPONSIBILITIES:

1. To manage the chemotherapy booking diary on IQEMO to ensure full utilisation of chair capacity on a day to day basis. 2. Manage own day to day workload and adhere to strict timescales working within the Trust and departmental policies and procedures.



3. To escalate any concerns regarding capacity of treatment slots to the deputy service manager and chemotherapy unit team leader. 4. To reschedule patients where treatment has been deferred ensuring that any review and phlebotomy appointments are adjusted accordingly.



5. To answer telephone, emails and face to face enquires in a professional and timely manner using tact, diplomacy and confidentiality 6. To be conversant, liaise and work closely with the other members of the team. 7.



The post holder must be conversant with the Trust IT systems IQEMO/ IPM/ ICE 8. The post holder will be expected to undergo further training when systems are updated and to implement changes into their own working systems. 9. Be responsible for the quality and integrity of information kept on IPM and IQEMO systems.



10. Ensure that data entered onto any local systems is complete and accurate 11. Maintain confidentiality and ensure information is only released to the correct individual(s). 12.



Maintain communication links with other departments and specialities as necessary 13. To cover Primrose Unit reception on an adhoc basis to cover- e.g. lunch breaks, sickness & annual leave 14. Uphold the policies and standards of the trust, projecting a professional attitude at all times.



15. To identify own training and development needs and to undertake appropriate training/education as required. 16. To ensure full compliance of Trust mandatory training 17.



To demonstrate trust values on a daily basis. 18. To attend and contribute regularly to Primrose Unit meetings