Job Description

The Eastern Pathology Alliance is formed from three Pathology Laboratories based at the Norfolk and Norwich University Hospital (NNUH), the James Paget University Hospital and the Queen Elizabeth Hospital, Kings Lynn. The Laboratory at NNUH provides a large range of Blood Sciences services comprising Clinical Biochemistry, Haematology and Transfusion, Immunology and Toxicology.
The successful candidate will work closely with the Blood Sciences manager, NNUH immunology clinical lead and be line manager to the immunology technical BMS staff, Demonstrable experience of managing staff and pathology services is essential.
Main duties of the job
We have an exciting opportunity for an experienced HCPC registered Biomedical Scientist who has extensive experience working in immunology and managing staff to oversee the management and operation of our immunology laboratory at Norfolk and Norwich University Hospital. This role is based at the NNUH hub site and will be the service lead and subject matter expert for all aspects of the immunology laboratory service.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Details
Date posted
22 October 2025
Pay scheme
Agenda for change
Band
Band 8a
Salary
55,690 to 62,682 a year per annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
234-25-E0951-A
Job locations
Norfolk and Norwich University Hospital
Colney Lane
Norwich
NR4 7UY
Job description
Job responsibilities

• Communicates, understands and interprets complex and sensitive test information to managers, consultants, nurses, other health care colleagues, patients and patient carers.
• Answers all complex telephone inquiries from pathology users, patients and patient carers about test results and provide information as lead expert.
• At highest level of specialist knowledge explains anomalies to pathology users when results do not agree with clinical presentation by exercising tact and persuasive skills. Responsible for solving the problem and writing policies to lower the risk factors.
• Accountable for service delivery including emergency, on call training, for urgent and routine work and specialised work achieving stated turnaround times in line with Trust and Service policies.
• Responsible for complex specialist analytical equipment on a daily basis and authorises fitness for clinical use.
• Responsible for the efficient use of expensive tests and high value analysers.
• Responsible for planning rotas to run test procedures on a range of specialist methodologies on a daily basis to include calibration and quality control testing.
• Responsible for fault finding on specialist analysers after formal training from the manufacturers.
• Deliver formal training on specialist analysers to staff in their service.
• Responsible for developing, writing, authorising and implementing policies in their specialist area.
• Propose and implement changes that will improve and develop the service for external clinical users.

Please refer to the for the full specification of responsibilities and requirements for this post. Job description
Job responsibilities

• Communicates, understands and interprets complex and sensitive test information to managers, consultants, nurses, other health care colleagues, patients and patient carers.
• Answers all complex telephone inquiries from pathology users, patients and patient carers about test results and provide information as lead expert.
• At highest level of specialist knowledge explains anomalies to pathology users when results do not agree with clinical presentation by exercising tact and persuasive skills. Responsible for solving the problem and writing policies to lower the risk factors.
• Accountable for service delivery including emergency, on call training, for urgent and routine work and specialised work achieving stated turnaround times in line with Trust and Service policies.
• Responsible for complex specialist analytical equipment on a daily basis and authorises fitness for clinical use.
• Responsible for the efficient use of expensive tests and high value analysers.
• Responsible for planning rotas to run test procedures on a range of specialist methodologies on a daily basis to include calibration and quality control testing.
• Responsible for fault finding on specialist analysers after formal training from the manufacturers.
• Deliver formal training on specialist analysers to staff in their service.
• Responsible for developing, writing, authorising and implementing policies in their specialist area.
• Propose and implement changes that will improve and develop the service for external clinical users.

Please refer to the for the full specification of responsibilities and requirements for this post.
Person Specification
Qualifications
Essential

• MSc Biomedical Sciences specialising in Immunology or equivalent
• State registration with Health Professions Council (HCPC)

Experience
Essential

• Significant experience in leading a team and working in a diverse, high throughput clinical service

Skills
Essential

• Highly developed knowledge and skills of how to problem solve complex clinical scientific problems.
• Demonstrable knowledge of UKAS ISO 15189 and assessment process

Attitude, aptitude
Essential

• Has demonstrated continued competence to practice at the highest specialist level.
• Demonstrates understanding and commitment to Equality, Diversity and Inclusion
• Effective role model, demonstrating NNUH's PRIDE values of People focused, Respect, Integrity, Dedication and Excellence

Person Specification
Qualifications
Essential

• MSc Biomedical Sciences specialising in Immunology or equivalent
• State registration with Health Professions Council (HCPC)

Experience
Essential

• Significant experience in leading a team and working in a diverse, high throughput clinical service

Skills
Essential

• Highly developed knowledge and skills of how to problem solve complex clinical scientific problems.
• Demonstrable knowledge of UKAS ISO 15189 and assessment process

Attitude, aptitude
Essential

• Has demonstrated continued competence to practice at the highest specialist level.
• Demonstrates understanding and commitment to Equality, Diversity and Inclusion
• Effective role model, demonstrating NNUH's PRIDE values of People focused, Respect, Integrity, Dedication and Excellence

Skills Required