Job Description

Full time 56,430

Location: Hybrid role

Manager: accountable to the Board as a whole, with line management from the Chair

Role Description

Summary


Acting consistently with Board decisions and policies, and the Trusts governing documents, the CEO is responsible for the Trusts management and direction, for representing the Trust in all matters and for providing leadership to the Trust.


Governance


Supporting the Board to maintain regulatory compliance (e.g., Charity Commission, Companies House) and adherence to the Code of Governance. Work with the Chair to ensure that the Governing Body formulates and regularly reviews and updates the charitys vision, mission, budgets and plans. Develop and implement plans to deliver the vision, mission and objectives of the Trusts Board. Assist the Board to conduct regular governance reviews and to identify, recruit and induct new trustees. Ensure that the Trust meets its legal, regulatory and governance obligations. Management
Develop and implement policies and procedures to ensure the Trust is effectively and consistently managed. Ensure that the Trust achieves and sustains the Quality standards agreed by the Board. Ensure that the Trust recruits personnel appropriate to its needs at any time. Ensure the effective management and supervision of employees, consultants and volunteers. Draw up and manage budgets in accordance with the Boards decisions. Protect the Trusts funds and assets and ensure the effective management of risks. Promote and embed a culture of inclusive leadership across the Trust, ensuring that equality, diversity, inclusion, and staff wellbeing are prioritised and consistently reflected in organisational practices. Services
Raise funds to deliver the Trusts aims and achieve its targets, developing and maintaining diverse income streams. Oversee the delivery of targets required by the Trusts Board and funders. Ensure that statistics and reports are produced, processed and submitted as required. Ensure that the Trusts activities and services are delivered to a high quality. Ensure that activities and priorities are based on objective research into needs. Ensure that activities and procedures are documented and regularly reviewed to improve quality. Regularly secure feedback (from users, partners and stakeholders) and use this to assess needs and improve services. Culture and communications
Set the Trusts culture and tone and ensure these are consistent with the Trusts values and ethos. Speak on behalf of the Trust, representing it internally and externally. Establish effective partnerships and relationships to further the Trusts work. Manage the Trusts marketing and communications to enhance its reputation. Ensure broad external engagement through forums, networks, consortia, media, and stakeholder communications.

Knowledge, skills and attributes

The appointed person must demonstrate and maintain the following knowledge, skills and attributes.


Knowledge


A good understanding of the legal framework covering charities, governance, employment, contracts, health and safety, equalities, operations. A good understanding of funding, income generation, policy frameworks, and national and local decision-making processes. A good understanding of public policy, politics and quality standards. A good understanding of accounting, strategy, planning and management. A good understanding of branding, marketing and communications. Skills
Excellent social and political skills: the ability to identify and interpret power relationships, the context of discussions, and hidden patterns and relationships. Excellent people and listening skills: help people to speak truthfully and articulate their needs or views, confident that you will listen and respond appropriately. Excellent skills in networking and negotiation: the ability to establish relationships, influence discussions and persuade or recruit people to your point of view. A high level of competency in ICT including for Microsoft Office 365 and SharePoint. Social networks: competence and confidence operating on or within a range of different networks and platforms (Twitter, Facebook, etc). Excellent language skills including the ability to use plain English. Able to collate, analyse, manipulate and present complex data including numbers and budgets.

Excellent understanding of the voluntary, statutory and business sectors in Watford, Hertfordshire and nationally. Excellent knowledge of national infrastructure and support services and sources of information. A good understanding of the social, legal, economic and political environment within which voluntary organisations operate.

Able to calculate alternative future scenarios and prepare appropriate responses to different possible outcomes. The ability to work, understand, and exert influence within complex environments. The ability to understand technical or complex ideas and details, and to translate and communicate these to a range of different audiences.
Attributes


Able to inspire loyalty to and passion for the Trusts work and values. Able to provide credible technical, professional and political leadership. Can engender self-confidence and empower others to take appropriate responsibility. Passionate about learning and personal development: for self and others. Passionate about delivering W3RTs charitable purpose and championing its values. Passionate about engagement, social justice and equality. Passionate about openness, accountability, quality assurance and continuous improvement. Able to identify and assess opportunities for joint working within W3RT or externally. Capacity to review, analyse, and interpret large amounts of technical information and data. Committed to the highest professional and ethical standards. Confident to speak uncomfortable truths. Capacity to work effectively on big ideas, on small details, and on routine processes.

W3RT Behaviours

All W3RT staff are expected to consistently display the following behaviours.


Teamwork

Remember you are a valued part of W3RTs team be proud of your role and of the trust Ask for support, guidance and training where needed and wherever possible, offer the same when requested of you

Integrity

Be transparent and avoid any direct or indirect conflicts of interest or loyalty Work to complete any project or commission you have agreed to undertake

Inclusion

Be welcoming and supportive to all parts of our community, respecting everyone as a fellow human individual with their own beliefs, values, preferences and independence Respect the wellbeing, dignity and privacy of our service users ensure vulnerable people are supported and share any concerns about their wellbeing.

Innovation

Continuously improve your skills, and share and apply your learning. Contribute to discussions to ensure that W3RTs activities, programmes and services are the best possible.

Impact

Listen and ensure our services are personalised to deliver the best possible outcomes for each individual. Record your work accurately to help us improve services and demonstrate our impact.

Our organisation is an equal opportunities employer and welcomes applications from individuals of all abilities, backgrounds, and experiences.

Strategic Plan 2025-30.pdf


Business Plan 2025-26.pdf


CEO Text.pdf



Organisation Chart July 2025 pdf.pdf


W3RT 2024 Final Accounts part 1.pdf


W3RT 2024 Final Accounts part 2.pdf


W3RT 2024 Final Accounts part 3.pdf