Job Description

About Nextgen Charge

Nextgen Charge is one of the fastest-growing EV charger installers in the UK.

We are looking for an experienced

COO

to take operational ownership of our growth and build scalable systems.

Key Responsibilities

Operations Leadership

- Oversee daily installation operations nationwide, ensuring jobs are completed on time, safely, and to quality standards.

Scaling Workforce

- Recruit, train, and manage regional installer teams; introduce KPIs for efficiency and customer satisfaction.

Process & Systems

- Build and implement standard operating procedures (SOPs) for installs, certification, customer handover, and aftercare.

Compliance

- Ensure full compliance with BS7671, Part P, DNO notifications, and EV-specific regs.

Supplier & Stock Management

- Negotiate with suppliers for EV chargers, cables, and parts to maximise margin and minimise lead times.

Financial Efficiency

- Work with finance to monitor install costs, engineer performance, and profitability per job.

Commercial Growth

- Support the CEO with partnerships (car dealerships, housing developers, fleets), ensuring the company can deliver at scale.

Team Leadership

- Build and lead mid-level managers (Ops Manager, Sales Manager, Regional Leads).

Ideal Candidate

Proven track record in

scaling an installation business

- EV chargers, solar, utilities, or renewables preferred. Strong operational background - managing 20+ engineers across multiple sites. Commercially sharp - able to balance customer experience with profit per job. Highly organised - can implement structure in a fast-growth, high-pressure environment. Growth mindset - thrives in a scale-up, not a corporate comfort zone. Ambitious - wants to help build a national leader, not just "manage a company."

Performance Metrics (KPIs)

Install capacity scaled from

X to Y per month

within 6-12 months.

Margin % maintained or improved

while scaling.

Customer satisfaction >95%

.

Engineer retention & recruitment targets

hit. Revenue growth delivered through operational excellence.

What We Offer

Competitive salary + performance-based bonus. Chance to join one of the

fastest-growing EV companies in the UK

at ground level. Real progression - opportunity to become

Managing Director

in future. Company car/van, fuel card, expenses package
Job Types: Full-time, Permanent

Pay: 80,000.00-120,000.00 per year

Work Location: In person