Full-time - Variable (34 hours per week average - up to 48 during summer and 20 in winter)
Start Date:
March 21st 2026
Salary:
27,000-30,000 paid weekly
Salary depends on experience and requirement for company vehicle.
Role Overview
The Chief of Operations (COO) is responsible for the day-to-day operational leadership of The Cheeky Tipple cocktail bar company, encompassing our town centre venue, seasonal beach bar, and mobile bar operations. This role ensures operational excellence, brand consistency, profitability, and compliance across all sites while supporting growth, innovation, and exceptional guest experiences.
The COO will act as the operational backbone of the business--translating vision into execution and ensuring each venue and service operates efficiently, safely, and profitably.
The purpose of this role is top alleviate the operational reliance on the Managing Director.
Key Responsibilities
Pre-requisite
This role is not an admin only role and will require bartending.
Operational Leadership
Oversee all daily operations across the town centre bar, beach bar, and mobile bar services
Ensure consistent service standards, brand presentation, and guest experience across all operations
Develop and implement operational policies, procedures, and best practices
Lead seasonal transitions (e.g. beach bar setup/close-down, peak trading periods, events)
People & Performance Management
Recruit, train, and manage team leaders/key operational staff
Set performance targets and conduct regular reviews
Foster a positive, high-performance culture aligned with the brand values
Oversee rota planning, staffing levels, and labour cost controls
Oversee Marketing Manager, Head of Product & Training, up to 10 multisite bar staff in peak times.
Build relationships with current external stakeholders such as security, musicians, cleaners, tradesmen, licensing and of course our loyal customer base
Financial & Commercial Management
Understand commercials and control cost across all venues
Monitor KPIs including revenue, margins, stock variance, labour costs, and guest satisfaction
Identify opportunities to increase profitability through efficiency, pricing, and product
Work closely with Managing Director to ensure accurate reporting
Stock, Supply Chain & Systems
Oversee purchasing, supplier relationships, and stock control across all sites
Implement systems to minimise waste and manage seasonal stock requirements
Ensure mobile bar logistics (transport, equipment, stock, staffing) run smoothly
Compliance, Health & Safety
Ensure full compliance with licensing laws, health & safety, food hygiene, and local authority requirements
Oversee risk assessments for venues, beach operations, and mobile events
Maintain all operational documentation and certification
Brand, Growth & Strategy
Collaborate with the MD on business strategy and expansion opportunities
Support new venue launches, pop-ups, and mobile bar events
Ensure brand consistency across physical venues, events, and customer touchpoints
Act as the senior operational representative with partners, suppliers, and stakeholders
Skills & Experience
Essential
Must be a driver. You will not be interviewed if you haven't had a valid drivers license for at least 1 year. No amount of experience will make this negotiable.
We are a practionioner led business. A bar company owned and run by bartenders. 3+ years of bar experience (preferably cocktail bartending) essential.
Proven operational leadership experience in hospitality (bars, restaurants, or events)
Strong understanding of multi-site and seasonal operations - foresight to prevent issues that may occur at multiple locations simultaneously.
Excellent people management and leadership skills
Solid commercial acumen understanding of margins, marketing ROI & staff cost
In-depth knowledge of licensing, health & safety, and hospitality compliance
Highly organised with the ability to manage multiple workstreams
Desirable
Experience with mobile bars, events, or pop-up hospitality
Experience scaling or growing a hospitality brand
Familiarity with stock, rota, and POS systems
Personal licence holder (or very experienced and able to obtain)
Personal Attributes
Hands-on, adaptable, and comfortable working in a fast-paced environment
Calm under pressure with strong problem-solving skills
Passionate about hospitality, cocktails, and guest experience
Confident decision-maker with a collaborative leadership style
Flexible to work evenings, weekends, and peak seasonal periods when required
Fun and customer led personality. Cheeky!
What We Offer
Opportunity to play a key leadership role in a growing, creative hospitality brand
Competitive salary and performance-related incentives
Autonomy to shape operations and influence business growth
A dynamic, varied role across venues, events, and seasonal concepts
Job Type: Full-time
Pay: 27,000.00-30,000.00 per year
Benefits:
Company car
Company events
Employee discount
Experience:
Bartending: 3 years (preferred)
Licence/Certification:
Driving Licence (required)
Work Location: In person
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