Job Description

The role involves case managing a client caseload within the VEX team at St Giles Trust, supporting vulnerable children and young people at risk of harm, violence, and exploitation in Southwark. Responsibilities include risk assessments, support planning, direct interventions, and multi-agency collaboration. The position is full-time, fixed-term until March 2026, with a salary of 26,000.

Responsible to:

Team Manager

Responsible for:

Case managing client caseload

Hours:

Full Time, 35 hours per week (flexible hours)
(fixed term until 31/03/2026)

Grade:

Band 2

Location:

Camberwell, London

Holiday:

30 days + bank and statutory holidays (pro-rated if part time)

Salary:

26,000 per annum
Please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual.

Application Deadline:

Monday, 8th December 2025 at 9.00am
Interview Date: 16th December 2025




Please note this role requires Enhanced Adult & Child workforce with child barred
St Giles Trust is a Charity helping people facing severe disadvantage to find jobs, homes, and the right support they need. We help them to become positive contributors to local communities and wider society. We passionately believe everybody is capable of changing their lives. Our mission is we empower people to overcome injustices for themselves, their families and their local communities - we achieve this through offering support from someone who has been there. Our peer-led services form the backbone of our work.


You will be part of the VEX team delivering frontline support to children and young people at risk of harm, violence and exploitation in Southwark.


Within this role you will undertake risk and needs assessments, develop support plans, and provide direct interventions, working alongside partner agencies to reduce harm and improve safety, wellbeing and long-term outcomes for young people and their families.

(1) Key Deliverables

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Direct Support

Providing holistic, person-centred support to children and young people affected by or at risk of violence and exploitation. Conducting risk- and strengths-based assessments and agreeing support plans that prioritise safeguarding and harm reduction. Building positive relationships with young people and families to promote trust and engagement.

Partnership & Collaboration

Working collaboratively with statutory and voluntary partners including Social Care, YOT, Police, Education and Health to coordinate effective interventions. Advocating for young people's needs and supporting access to appropriate services. Contributing actively to CHEH meetings and other local multi-agency forums.

Case Management & Compliance

Recording casework activities, action plans, reviews and outcomes accurately and promptly on the electronic case-management system. Closing cases in line with policy and making appropriate referrals for ongoing support. Following safeguarding, lone-working, GDPR, diversity & inclusion and other organisational policies and procedures. Ensuring all required risk assessments (e.g. LWRAs) are in place and up-to-date.

Learning & Development

Attending mandatory and role-specific training, reflective practice and supervision. Actively contributing to shared learning, service development and improvement of practice.

Standard for All SGT Roles

Maintaining confidentiality and data security in line with policies. Promoting sustainable working practices and reducing environmental impact. Demonstrating commitment to SGT values and to equality, diversity and inclusion. Understanding and supporting SGT's approach to employing and developing people with lived experience.
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(2) Person specification

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Please use the points outlined below to show how you meet the requirements of the role by addressing each of three person specification areas: 1) Experience, Knowledge & Qualifications 2) Skills 3) Personal Qualities.

Experience, Knowledge & Qualifications

Experience of providing direct support to children, young people and/or families in challenging circumstances. Awareness of safeguarding frameworks and ability to work within them under supervision. Experience of partnership or multi-agency working to support vulnerable young people. Experience managing a caseload and recording work on an electronic case-management system. Knowledge of issues such as exploitation, violence, trauma and barriers to engagement. Understanding of contextual safeguarding and trauma-informed practice.
A relevant qualification in youth work, social work, social sciences or equivalent experience.


Commitment to ongoing learning and professional development.

Skills & Abilities

Ability to build and maintain positive, trusting relationships with young people and parents/carers, including those who may have had poor experiences with services. Strong communication skills - verbal, written and digital - including the ability to produce clear records and reports and engage confidently with a wide range of stakeholders. Ability to prioritise workload, work independently and manage boundaries effectively. IT-literate, with good working knowledge of Microsoft Office and confidence using electronic case-management systems. Emotional resilience and ability to look after own wellbeing in a demanding frontline role.

Personal Qualities

It is important to us to have kind, flexible, adaptable, and empathic individuals within the team. Therefore, your contribution to the organisation should be one that supports creating an inclusive and safe environment. You will consciously aim to use your position within the organisation for the enablement of others by creating a collaborative, empowering, respectful, and inspiring environment where people look forward to coming to work.


In addition, the success candidate will:

Have an interest in and commitment to the long-term success and development of St Giles Be flexible and adaptable Act as a role model for the organisation with integrity and a demonstrable commitment to upholding professional standards Demonstrate passion and approach all work in an enthusiastic way

(3) About Us

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In St Giles, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.


We are an equity and inclusion-confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, nonresponsive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.


St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the for the vacancy.

Ready to Apply?

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1. Download the application form.
2. Complete the application form, including the personal statement in relation to the job description.
3. Once completed, please return it by email to humanresources@stgilestrust.org.uk. Please include the Job Title and Job Code in your email subject.
4. The deadline for this job application is

Monday, 8th December 2025 at 9.00am.

Application Form

This job description is a statement of requirements at the time of writing and is not contractual. It should not be seen as precluding future changes after appointment to this role.