Job Description

Northridge Care Group

is a private organisation that offers high quality residential care for children and young people with complex needs associated with challenging behaviour.

Role:

Team Leader

Salary:

34,778.40 - 35,797.60 (This includes an average of 12 sleep-ins per month).

Hours:

39.2 hours per week.

Rota Pattern:

5-week rolling rota. 2 days on shift and 3 days off pattern.

55 paid per sleep-in carried out.

Annual Leave:

28 days annual leave as standard. This rises by an additional day for every year of service up to 5 years.

Benefits you can expect as a Team Leader at Northridge Care Group:

Opportunities for career development. Employee of the Quarter Scheme - 300 bonus per home for an employee who has gone above and beyond. Employee of the year - 500 award to one employee companywide. Ofsted bonus: 150 for a good rating. 300 for outstanding rating per year. Bereavement Leave Refer a friend scheme - Up to 400 after successful completion of their probationary period. Company Pension Scheme Loyalty Bonus - 100 for 1 years' service, 200 for 2 years' service, 300 for 3 years' service etc, capped at 500 from 5 years' service onwards. Each home benefits from Team Building Activities twice a year to foster collaboration across the team.

Role Description

Young People;

Support the Registered Manager in the provision of an emotionally secure, consistent, warm, supportive and nurturing environment appropriate to the physical, social, cultural and religious needs of young people.

Support the Registered Manager in ensuring that each young person has their needs met through effective assessment and care planning.

Review and monitor care plans ensuring that they are up to date and contribute to review reports as directed. Communicate relevant information to other staff in the home.

Supervise and be involved in young people's social, life-long learning plans and recreational activities in line with care plans.

Assist in the management of behavioural difficulties and young people in vulnerable situations within the policies and procedures set out by Northridge Care Group Ltd.

Act as a Key worker to a young person, taking on responsibility for specified areas of care and support including ensuring all medical needs are met and supporting the young person to advocate for their own needs and wishes.

Ensure that strategies developed in response to challenging behaviours are consistently applied in the home and contribute to their ongoing review and development.

Ensure that you contribute positively to the safeguarding culture at Northridge Care Group Ltd. Safeguard and protect the health and well-being of young people.

Ensure that you work in a way that demonstrates a commitment to the rights of young people with emotional & challenging behaviours and learning difficulties.

Support Registered Managers in reviews of service delivery standards, and in developing best policy and practice that meets young people's needs.

Support and motivate young people to maintain acceptable levels of personal and environmental hygiene.

Work in a way that ensures the home meets Ofsted standards.

Undertake monthly quality audit on specific services.

Work with Registered Managers to liaise with other agencies and professionals.

In line with policies and procedures administer medication and ensure that medical emergencies are dealt with appropriately.

Ensure that young peoples' personal property and clothing is maintained to a high standard and report any requirements to the Registered Manager.

Practice integrity in all dealings with young peoples' personal and financial affairs and avoid abuse of the privileged relationship that exists with young people.

Facilitate and support young people in individual and collective decision making. Promote choice and involvement.

Participate in staff and young people's meetings as and when required maintaining records as needed.

Good understanding of and ability to update, to a good standard, all core documents for young people (Care plan, RMP, BSP etc).

Demonstrate initiative when tackling issues in the home or with young people directly.

Staff Support;

Work with less experienced staff offering advice, guidance and support.

Support all staff to work in a way that demonstrates an understanding and commitment to the rights of young people.

Promote good practice in the team in line with all Company policies and procedures.

Provide cover for Registered Managers as necessary by leading the staff team to ensure that young people are cared for, safeguarded and that all necessary tasks within the home are done.

Support the Registered Manager with the induction of new staff and the provision of in-house training.

Promote and actively encourage the professional development of staff.

Complete supervisions for Residential Care workers to a good standard, ensuring the sessions are developmental, reflective, solution focused and professional.

Training and Development;

Maintain your own skills and knowledge undertaking all mandatory and developmental training as required.

Support the senior team leader and registered manager in developing residential care workers

Health and Safety;

Report to the Registered Manager any infectious illness or accident incurred by a young person, colleague, or other person.

Ensure that all Health and Safety, Emergency and Fire policies and procedures are followed. Support Registered Managers in ensuring compliance.

Ensure that equipment is clean and well-maintained report any damage, faults or hazards to the Registered Manager and / or Handyperson.

Promote safe working practice within the Northridge Care Group organisation.

Ensure that the security of your home is maintained at all times.

General;

At all times promote and ensure anti discriminatory practice.

Assist in maintaining financial records in line with Company policies and procedures.

Carry out administrative tasks as and when required.

Welcome visitors. Provide refreshments/assistance as and when required.

Act as a champion for the business through excellent communication, appropriate behaviour and professional appearance.

Subscribe to and align all your work with Northridge Care Group's values.

Develop effective working relationships with other employees within the service managing any areas of disagreement in a collaborative manner.

Adhere to existing working practices, methods and procedures. Undertake relevant training and development activities and respond positively to new and alternative systems.

Demonstrate ability to plan effectively with good time management (Planning shifts, checking diaries, delegating appointments and tasks to newer staff, directing others efficiently, meeting deadlines, checking others have completed work delegated, accountability).

Ability to prioritise workload appropriately.

Ability to delegate effectively (Recognising the strengths and weaknesses within a team and utilising them).

Show initiative, drive and passion to developing the home, the staff team and the young people.

Person Specification

Experience and Qualifications;

Minimum of 6 - 12 months' experience of working with young people in a residential setting.

Minimum of 1 years' experience of managing staff to deliver high standards of care.

NVQ Level 3/4 Children and Young People (or equivalent / working towards)

GCSE Maths and English (or equivalent)

Skills & Abilities;

Proven ability to work as part of a team and to use own initiative when necessary.

Knowledge and understanding of issues relating to young people with emotionally challenging behaviours and / or learning difficulties

Demonstrates commitment to working with young people in a respectful way that honours their wishes.

Self-motivated, flexible and enthusiastic with ability to motivate others to achieve goals

Good written and verbal communication skills. Able to tailor communication to groups with differing levels of engagement and understanding (young people, families, etc)

Able to build positive relationships with young people, their families and colleagues.

Works collaboratively with others sharing ideas and information at all times

Ability to maintain staff discipline and build morale

Able to make well considered decisions with limited information.

Behaviours;

Has a strong work ethic, is reliable and flexible

Is honest and trustworthy with high levels of personal integrity

Has high standards of personal presentation

Ensures own punctuality

Acts with kindness, patience, empathy and compassion

Is pro-active and accountable for own actions

Self-motivated

Demonstrates a commitment to equality, diversity and inclusion

Is committed to own ongoing personal development and training.

Other;

Ability to occasionally work out of normal office hours and be on call to managers.

Full driving license

Willing to use own vehicle when required

Job Types: Full-time, Permanent

Pay: 34,778.40-35,797.60 per year

Benefits:

Company pension Free parking Referral programme
Schedule:

Day shift
Experience:

Children's Residential : 1 year (required)
Licence/Certification:

driver's licence (required)
Work Location: In person