Job Description

Children's Residential Senior Support Worker

Location: Telford

Salary:

Up to 36,517.00 per annum

Hours:

Full-time, permanent (37.5 hours/week)

Shift Pattern:

Flexible shifts including evenings, weekends, and an average of two sleep-ins per week (included in salary)

Sleep-In Rate:

55 per sleep-in (included in total salary package)

Voluntary Overtime Available

Make a Lasting Impact with Your Chapter

At Your Chapter, we are a specialist provider of residential care and education, dedicated to supporting vulnerable children and young people who have experienced complex trauma and abuse.

As a Senior Residential Support Worker, you'll play a key leadership role within one of our therapeutic homes, helping to shape a safe, nurturing environment where children can begin to heal and thrive.

What You'll Be Doing

As a Senior Support Worker, your responsibilities will include:

Leading by Example:

Supporting the team in delivering high-quality, person-centred care

Day-to-Day Support:

Assisting children with routines such as personal care, meals, and activities

Mentoring Staff:

Guiding junior team members, sharing knowledge, and supporting development

Emotional and Behavioural Support

: Helping children regulate emotions and manage challenges

Promoting Learning:

Supporting education, skill-building, and personal growth

Maintaining Records:

Ensuring accurate documentation and contributing to care planning

Creating a Safe Home:

Helping maintain a positive, safe, and structured environment
Every day offers new opportunities to make a real and lasting difference in a child's life -- and as a senior team member, you'll help lead the way.

What We're Looking For

We're seeking individuals who are:

Experienced:

Skilled in residential childcare and confident in a leadership role

Caring and Compassionate:

Genuinely motivated to help young people heal and grow

Resilient and Reliable:

Able to manage emotional challenges with professionalism

Team-Focused:

Collaborative, supportive, and able to work positively with others

Organised and Proactive:

Able to lead shifts and delegate tasks when needed

Flexible:

Willing to work evenings, weekends, and sleep-in shifts

What We Require

Level 3 Diploma

(or equivalent) in Children & Young People

Full UK Driving Licence

Previous experience

working in a residential childcare setting

What We Offer

Award-Winning Provider

: Join an organisation that's recognised for excellence in the sector (check out our social media for photos and updates!)

Comprehensive Training

: Access to continuous professional development and the opportunity to grow through our Leadership Development Programme

Health and Wellbeing Support

: Benefit from our Simply Health cashback scheme for dental, optical, and health services

Employee Assistance Programme

: Confidential support for personal and work-related issues

Holidays

: 28 days (inclusive of bank holidays)

Length of Service Award

: Celebrate your milestones with us

Refer a Friend Scheme

: Earn up to 1,000 for referring a colleague
If you're passionate about making a difference and ready to take the next step in your career,

apply

now! We'd be happy to arrange a phone call to discuss the role in more detail.

We can't wait to hear from you!

Learn more about us:

Check out our website to learn more about our amazing team:

Your Chapter - Changing children's life stories

We are committed to promoting equal opportunities and fostering a diverse, inclusive work environment where all employees are valued and treated with dignity and respect.

Job Types: Full-time, Permanent

Pay: 34,079.50-36,517.00 per year

Benefits:

Casual dress Health & wellbeing programme On-site parking Referral programme
Schedule:

12 hour shift Day shift Night shift Overtime Weekend availability
Application question(s):

NVQ Level 3 in Residential Childcare
Experience:

Residential Childcare: 1 year (preferred)
Work Location: In person