Job Description

Job Introduction

A great opportunity for someone with administrative experience to join our business support hub for Children's Services.

As a Support Assistant, you'll be part of a small and friendly team delivering professional and effective support so our social workers can focus on helping children and families.

The role supports colleagues who work in children's safeguarding, so you can expect a fast-paced environment with plenty of variety. You'll be able to work well as part of a team as well as on your own.

This is a fixed term role for 12-months, covering maternity leave.

This is a site-based role.

Interviews will be held on 8 October.

Milton Keynes City Council is a modern and friendly place to work. Find out more about working with us here: www.mkcounciljobs.org.uk
Role Responsibilities
Provide an effective and efficient business support service to social work teams and managers. Prepare and support Child Protection Conferences. This includes meeting attendees including family members, preparing meeting rooms and distributing minutes and outcomes within timescales. Take minutes of review conferences. Accurate inputting of information to the Council's various databases/spreadsheets across Children's Services in accordance with regulations. Ensure that purchase orders, sales invoices and payments to are processed using the Council's electronic finance systems. Manage and respond to communication from professionals and families.

Ideal Candidate
NVQ Level 2 in Business Administration or equivalent or is able to demonstrate significant administrative experience. Ability to work and communicate effectively both verbally and in writing. Strong emotional resilience when dealing with sensitive and confidential issues. Experience of using a wide range of IT applications. Ability to be able to prioritise workload against agreed plans, deadlines and targets whilst under pressure. Experience of taking minutes in sensitive meetings. You will require a basic DBS for this role.

About The Organisation

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.


We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.


We're very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.


We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role.


If you'd like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.
Package Description

In addition to your salary, we offer a range of benefits including:

Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year. Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available. A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy. Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel. Salary sacrifice car scheme - low-cost leasing of electric and low emission vehicles. Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes


Our roles are either designated 'site based' or 'home based'. 'Site based' roles can include up to two days a week working from home whilst 'home based' roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.