Job Description

Job Introduction

The School Travel Support service provides essential transport assistance for both mainstream pupils and children with Special Educational Needs and Disabilities (SEND).

This support ensures that eligible students can access education safely and reliably.

In this role, you will be planning and coordinating transport provision, managing payments for families, processing applications and responding effectively to families, schools, and others.

This role may be suitable for home working, following an assessment.

Home-Based roles require minimum of one day in the office/site per week.

Interview for this role will be held on 24 October 2025

Milton Keynes City Council is a modern and friendly place to work. Find out more about working with us here: www.mkcounciljobs.org.uk


Role Responsibilities

Plan and Coordinate School Travel Arrangements for eligible young people
Process School Travel Applications
Administer Payments to families for School Travel
Maintain accurate and up to date records
Respond to enquiries via phone or email regarding School Travel from families, schools and stakeholders
Ideal Candidate

5 GCSEs (A-C) Grade or equivalent including Maths and English or equivalent relevant experience
Able to effectively plan, organise, and prioritise workload
Excellent working knowledge of Microsoft Word and Excel and learn to use new databases
Knowledge of School Travel Support and associated children's services policies
A Basic DBS will be actioned as part of your pre-employment checks
About The Organisation

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.


We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.


We're very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.


We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role.


If you'd like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.
Package Description

In addition to your salary, we offer a range of benefits including:

Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year. Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available. A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy. Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel. Salary sacrifice car scheme - low-cost leasing of electric and low emission vehicles. Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes


Our roles are either designated 'site based' or 'home based'. 'Site based' roles can include up to two days a week working from home whilst 'home based' roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.