Job Description

Job Summary:

28 Hours over 4 days per week (Initially Monday, Tuesdays, Thursdays and Sundays]
12.75 per hour.

Do you enjoy meeting people, creating a warm welcome, and helping others feel genuinely looked after? Connective Chiropractic is looking for a friendly, organised, and positive Chiropractic Assistant to join our team.

If you enjoy real conversations, like helping people, and bring a steady, uplifting presence wherever you go, this could be the perfect role for you.

About the role:

As the welcoming face at the front desk, you'll support patients throughout their visit and help keep the clinic running smoothly. You'll receive full training on all our systems, processes, and day-to-day procedures, along with beginner-friendly training in chiropractic and massage so you feel confident speaking to patients and becoming a valued part of our team.Your responsibilities will include:

Greeting patients and creating a calm, positive health-focussed atmosphere Booking appointments clearly and confidently Taking payments and supporting membership conversations Making lead calls and using our CRM (training provided) Following all processes and SOPs, including those on health and safety, GDPR and confidentiality (training provided) Supporting patient retention and simple educational conversations Helping with social media posts, in-clinic information boards and general clinic events Assisting with day-to-day admin, including ensuring rooms are adequately prepared, ensuring cleanliness, safety and preparedness for treatments Maintaining accurate patient records and update electronic health records as required Working alongside our team of multidisciplinary therapists and in particular our principal Chiropractor.

Who we're looking for:

You'll enjoy this role if you are:

Warm, friendly, and naturally chatty in a professional way Calm and grounded, even when the clinic is busy Positive and uplifting, with a steady, supportive presence Curious about people and enjoy asking open questions Comfortable encouraging patients to follow recommendations Organised and able to keep on top of routine tasks Happy to follow systems and processes Open to feedback and keen to learn Reliable, punctual, and consistent A team player who likes to contribute and help things run smoothly

Helpful experience (not essential):

You don't need previous chiropractic or healthcare experience, as full training will be provided. However, you may enjoy this role if you've worked in roles such as:

Front desk or reception Customer service in a professional environment Mid-level retail where high-quality service and communication were important Office administration or assistant roles Hospitality roles focused on guest experience rather than fast-paced volume Any role that involved speaking with people, staying organised, and following clear processes
What matters most is your attitude, your communication skills, and your willingness to learn.

Who this role may not be right for:

This position involves daily interaction with patients, both in person and on the phone. With that in mind, the role is unlikely to suit someone who:

Feels uncomfortable speaking with people they don't know Prefers to avoid phone calls or front-facing conversations Finds it difficult to make eye contact or build rapport Struggles to stay organised or keep track of tasks Has trouble following clear processes or structured ways of working Would rather work in a role with minimal communication or interaction

About Connective Chiropractic:

Connective Chiropractic is an award winning practice that provides exceptional chiropractic, massage and wellbeing care for the community of Basingstoke. We are passionate health ambassadors and our message is simple: to create an empowering wellbeing environment where our community can heal and thrive. Our intention is to create a team of energising, inspirational people who create an uplifting, refreshing environment with the highest level of care and customer service.

We run a professional, high-energy clinic with a calm, welcoming atmosphere. Our patients come from a range of backgrounds, largely adults, who appreciate both friendliness and professional discretion. We value positivity, teamwork, and a consistently high standard of care throughout.

How to apply:

If this sounds like a place where you'd thrive, we'd love to hear from you.
Please send your CV and a short note about why you feel you'd be a great fit for our clinic.

Timeline:

We will be advertising until we find the right fit for our clinic but it is our intention that this role will start January-February 2026. Interviews will be conducted by telephone/online interview initially and then face-to-face at our clinic site during this time.

Job Type: Part-time

Pay: 12.75 per hour

Expected hours: 28 per week

Benefits:

Bereavement leave Company events Cycle to work scheme Employee discount Free parking Health & wellbeing programme On-site parking Private medical insurance Sick pay
Ability to commute/relocate:

Basingstoke RG21 6XG: reliably commute or plan to relocate before starting work (required)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person