Job Description

The salary for this role is 12.40 per hour
The festive season at Boots is one of our most exciting and important times of the year, and it simply couldn't happen without the energy and dedication of our operations team. As a Retail Operations Assistant, you'll be at the heart of the action, picking and packing orders to ensure every customer receives the high-end festive experience they love and deserve - helping create moments that lead to a happily ever after.
This role is a great opportunity whether you're just starting out in your career or have retail or warehouse experience and want a fresh challenge. If you enjoy meeting personal goals and being part of a supportive team, this is the position for you.
Whilst this is a temporary contract, there may be the potential for a permanent role later depending on the opportunities in your local area, so it could be the start of a new career with us.
About the role
You will work in a Boots store and report to the Assistant or Store Manager, and your responsibilities will include:

• Picking and Packing: You will pick and pack online orders using handheld devices.
• Delivery Assistance: You will assist with incoming deliveries, unloading and sorting stock.
• Stock Management: You will manage the shelves to ensure they are well-stocked, and everything is in the right place.
• Working to Targets: You will work to stretching daily targets, contributing to your overall team goal.
• Customer Interaction: Whilst this is a behind-the-scenes role, you'll occasionally interact with customers on the shop floor, answering questions or jumping on the tills when required.

What you'll need to have
Full training is provided for this role, but these are the essential skills or experience needed to succeed:

• Speed & Accuracy: You need to enjoy following process, working quickly whilst staying precise.
• Target-Driven: You need to be self-motivated and focused to achieve your individual targets.
• Team Player: A collaborative, one-team mindset is key to helping each other meet your overall store goals and have fun along the way.
• Physical Stamina: You'll be on your feet, standing, walking and lifting. If you're ready to stay busy and active, this is the role for you!
• Tech-Savvy: You need to be comfortable learning about and using new technology, including handheld mobile devices.
• Customer Service Skills: While your main focus will be in the stock room, a friendly attitude and willingness to help customers is a must!

It would be great if you also have
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match these additional criteria:

• Experience in a retail or warehouse environment
• Experience using hand-held scanners or inventory systems
• Familiar with the products Boots sells so you can quickly identify them to pack online

orders.
Career development
Are you thinking about your future career goals? There are plenty of opportunities to continue your career with us; whether you progress within retail or pharmacy, work your way up to store leadership or even join our Support Office. Why not check out some success stories
Our benefits

• Generous employee discounts
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
• Maternity/Paternity/Adoption gift card

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at . Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What's next
If you're up for a challenge, enjoy working in a team, and are ready to make an impact, apply now! If your application is successful, we will be in contact with you to attend an in-person interview within the next 14 days.
If you require additional support as part of the application and interview process, we are happy to provide to help you to be at your best.
Vacancy Reference Number
258638BR
Area
139 - Birmingham
Company
UK Stores
County
West Midlands
Airport
No
Region
5 - Wales and West
Store
335 - SOLIHULL
Full or Part time
Full-time, Part-time
Division
16 - United Kingdom
Contract Type
Fixed Term
Need To Know
We are now recruiting Operations
Assistants for our Solihull, Mell Square store.
We are looking for candidates to start with us from September onwards. We have a variety of shifts available which may include weekends.
Please note that due to the anticipated volume of applications expected for this vacancy, we will close the advert when we have met our requirements.
Keywords
Retail, Stores, Customer Service, Store, Sales, Retail Sales, Cash Handling, Stock, Seasonal, Christmas, Temporary, Counter Sales, picking, packaging, distribution, operations, assistant, retailhybridRetail, Stores, Customer Service, Store, Sales, Retail Sales, Cash Handling, Stock, Seasonal, Christmas, Temporary, Counter Sales, picking, packaging, distribution, operations, assistant, retailhybrid
Latitude,longitude 1
52.413315130,-1.776412610
Function
Christmas
Business Area
Retail
Should this vacancy be excluded from being posted onto the Boots.jobs career site?
No
Hours per week
Various Hours Available
Req Posted Date
12-Aug-2025