Job Description

The Analytics Manager plays a pivotal role in leading CITI's analytics capabilities, with a specific focus on supporting and driving Epic workflow optimisation within a key Digital Transformation and Improvement programmes. This charity-funded initiative, aligned with the Trust's vision for better, faster, fairer healthcare, aims to embed clinical best practices into Epic, the Trust's Electronic Health Record system, to reduce unwarranted variation and improve care quality. Working closely with senior clinical and programme leaders, the post holder will lead the analytics component of this one-year pilot, developing, testing, and implementing best practice workflows across nine pilot areas, including a full patient pathway and targeted improvements such as nursing assessments in the Emergency Department.



Use a range of analytical and reporting software to bring together internal and external datasets to deliver insightful analysis and improvement opportunities to programmes of work.



Work with programme teams to ensure that key performance indicators and strategic goals are tracked and met.



Assist and add to programme scopes, plans and other key programme documents and processes as required.



Engage with service, clinical and project teams to deliver analytic insight to improve care, value and quality and facilitate data-driven decision-making.



Elevate the overall analytic and improvement capability across CITI and the organisation through proactively supporting CITI Academy and demonstrating self-serve analytical tools both in Power BI and Epic.



Ensure that all relevant internal and external reporting requirements are met whilst working closely with the service, clinical, programme and Health Informatics teams to ensure that the data submitted externally is recognised and agreed by teams internally.



Proactively complete exploratory analysis and explore the findings with the relevant programme, clinical and operational colleagues to enable and drive change.



Work closely with ITCS and Epic colleagues to facilitate development where necessary to ensure that the Epic interface, workflows and reporting content meet the service needs by demonstrating an understanding of the administrative processes, clinical pathways and Epic infrastructure.



CITI at Guy's and St Thomas's was founded in 2021 under the Deputy Chief Executive Officer (DCEO). The DCEO is the Executive Director responsible for leading and implementing the Trust's strategy for innovation and improvement, which encourages the acceleration of new knowledge and capabilities, learns from best practices globally, and supports our staff to continuously deliver improvements in patient care. CITI co-locates multi-faceted teams to provide the focal point for services, staff and clinical innovators seeking to translate ideas, early-stage products or improvements into clinical practice. The Centre aims both to incubate and deliver innovations and improvement ideas, projects and programmes, working alongside and for its clinical services and for the benefit of patients.



CITI builds on industry best practice in taking innovation from concept to practice, in implementing sustainable change and in supporting staff make local improvements. It aims to foster a culture of innovation and improvement throughout the Trust and acts as the intellectual home of our core change methodologies.



The CITI Analytics team lead on innovative and transformative analytics and support the function's operational improvement and transformation programmes delivered across the organisation.



Please refer to the and Person Specification documents attached for full information about the role.



Interview dates to be confirmed.