Claim Support Case Officer

Walsall, ENG, GB, United Kingdom

Job Description

Overview


We are seeking a dedicated and compassionate Case Worker to join our team. The ideal candidate will play a pivotal role in supporting individuals and families in need, providing guidance, resources, and advocacy to help them navigate various challenges. This position requires strong interpersonal skills, a commitment to mentoring and supervising clients, and the ability to work collaboratively within a multidisciplinary team. The role has elements of cultural sensitivity and the ideal candiate should be understanding and empathic.

Responsibilities



Conduct comprehensive assessments of clients' needs and develop tailored support plans. Provide ongoing case management, ensuring clients receive appropriate services and resources. Mentor and supervise clients, offering guidance on personal development and life skills. Facilitate access to community resources, including housing, healthcare, and employment services. Maintain accurate case records and documentation in accordance with organisational policies. Collaborate with other professionals and agencies to coordinate care for clients. Advocate for clients' rights and needs within the community. Participate in training and professional development opportunities to enhance skills.

Requirements



Previous experience in case management or a similar role is advantageous. Strong mentoring and supervising skills with the ability to motivate and support clients. Excellent communication skills, both verbal and written, with an empathetic approach. Ability to work independently as well as part of a team in a fast-paced environment. Strong organisational skills with attention to detail in record keeping. A commitment to confidentiality and ethical practice in all interactions.
If you are passionate about making a difference in people's lives and possess the necessary skills, we encourage you to apply for this rewarding opportunity as a Case Worker.

Job Type: Part-time

Pay: 15.00 per hour

Expected hours: 16 per week

Additional pay:

Bonus scheme Commission pay Performance bonus Tips Yearly bonus
Schedule:

Day shift Monday to Friday
Work Location: In person

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Job Detail

  • Job Id
    JD3088873
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Walsall, ENG, GB, United Kingdom
  • Education
    Not mentioned