Claims Adjuster
London, ENG, GB, United Kingdom
Job Description
We have a fantastic opportunity for a Casualty Claims Adjuster to join our Claims department here at Tokio Marine Kiln . You will assist the Assistant Claims Managers and Head of Casualty Claims to further develop the company's market leading international Liability claims offering, in order to contribute to the attraction and retention of profitable business.
The role includes responsibility for:
Delivery, through personal ownership and via the team, of a first-class service to all customers
Management of claims arising from the designated portfolio (to include those beyond personal authority) - this may be achieved by personal ownership or by working with a more experienced colleague
Ownership of nominated client relationships to ensure delivery of Claims services to support and develop business objectives
Liaison with Underwriters to assist in ensuring that they are fully briefed on claims issues at an individual level
Ensuring fair customer outcomes commerciality when decision making in line with the TMK values
To have a clear understanding of the company's risk appetites in terms of delegated authority, conduct and financial crime
Champion the company values and work in accordance with the organisational behaviours
To be aware of and comply with the relevant rules and regulations in relation to financial crime conduct
Ideally, the successful candidate will have demonstrable experience handling casualty claims in the Lloyd's market and will have a good working knowledge of ECF. They will also be ACII qualified (or working towards) or will hold a degree in law. We are looking for someone who is comfortable working with internal and external stakeholders who has excellent communication and customer service skills.
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Job Detail
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Job IdJD3132371
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationLondon, ENG, GB, United Kingdom
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EducationNot mentioned