Job Description

Motor Claims Handler

Pay:

From 24,000.00 per year

What You'll Do:

Within all our roles you'll play a vital part in guiding clients through their motor claims journey. We have several departments which specialise in each area, throughout your role responsibilities will include:

FNOL:

First notification of loss - taking calls from customers reporting new motor insurance claims.

Hire and Repairs:

Booking customers vehicles in for repair and arranging for hire cars to be delivered to customers and providing updates to customers on their vehicle repairs.

Customer Support:

Addressing inquiries, resolving concerns, and delivering a seamless customer experience.
What We're Looking For:

A customer-focused attitude with a passion for problem-solving. Excellent communication and interpersonal skills. Strong organizational abilities and attention to detail. A motivated, results-driven mindset with a commitment to exceeding targets. Previous experience in insurance, claims handling, or customer service is a plus, but not required - we provide comprehensive training!
Why Join One Call Claims?

Comprehensive Training:

Gain the skills and knowledge needed to succeed and grow in your career.

Career Progression:

We invest in our team with constant internal opportunities to learn about different areas of the business and move between departments. For those that are hungry for more, we have our Course of Excellence programme - which in essence is a fast track to management program for our top performers, also additional training with CII.

Supportive Environment:

Join a collaborative team where your contributions are valued.

Making a Difference:

Help people protect what matters most to them while delivering an exceptional experience.
Company Benefits:

Milestone benefits 20 per hour overtime Gym access On-site parking Company events Company pension Employee discount Dress down Incentives
Our salary package places your earning opportunity into your own hands with opportunities to earn bonuses and incentives across multiple areas. These are all driven towards supporting our customers and delivering a positive service.

Our opening hours are 8am - 8pm Monday to Friday and 9am - 5:30pm on weekends and Bank Holiday's. The opening times do vary in some teams but all shift patterns and working schedules will be discussed within your interview.

It's important that you're able to commute to our site, so please check the address below before applying: One Call Claims, First Point, Balby Carr Bank, Doncaster, DN4 5JQ.

If you have any further enquiries or would like to have more of a chat about what we can offer, please contact 01302 567003.

Work Location: In person

Good Luck on your application and we hope to hear from you soon!

Job Types: Full-time, Permanent

Benefits:

Bereavement leave Canteen Casual dress Company events Company pension Discounted or free food Free fitness classes Free parking Gym membership Health & wellbeing programme On-site gym On-site parking
Job Types: Full-time, Permanent

Pay: From 24,000.00 per year

Benefits:

Canteen Company events Company pension Free parking Gym membership On-site gym On-site parking
Work Location: In person