Job Description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility?.
Role Title:
Claims Handler
Location:
London - Hybrid (expectation 3 days in office with core day on a Monday)
Department:
Claims
Term:
Permanent
Reports to:
Craig Hanson / Abi Winter
Date of version:
16/05/2025
Role Summary and PurposeTo handle a variety of SME and Large Account D&O/FI/TRIP claims in both a lead and follow capacity in a busy Financial Lines claims team.

Key Tasks and ResponsibilitiesHandling a variety of SME and Large Account D&O/FI/TRIP claims in both a lead and follow capacity from cradle to grave; Review, analyse and interpret policy wordings; Attend market meetings to discuss coverage issues, strategy and reserves; Form and maintain close relationships with TPAs, MGAs and brokers; Carry out audits on TPAs and MGAs; Complete monthly reviews and spreadsheets for MI purposes;

Role Requirements & Skills
Skills / CompetenciesIT literate Experience with Iris/Guidewire Claim Centre preferred but not essential

QualificationsUniversity degree (preferably in Law) Chartered Insurance Institute Qualifications

Experience2-3 years' claims handling experience

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14100 ARCH UK ACCOUNT SET - TO BE USED FOR Q1 PAYROLL ONLY - Arch Europe Insurance Services Ltd