Job Description

Duration: Full Time

Location: Leeds

DWF Claims is an international organisation providing commercial lines claims management services. We specialise in the proactive resolution of defendant insurance claims, and we currently seek a Claims Handler to provide a professional, efficient and proactive claims handling role to our Clients, whilst reflecting our brand values.

The Role:

We are looking to hire an individual to join our highly successful Liability claims team in Leeds who deal with a diverse and complex range of claims, varying from Motorsport, Food Retail and Care Homes, through to Woodland, Contamination and many other non-traditional underwriting risks.

The role is challenging but we will give you the autonomy to deal with your own caseload from cradle to grave, with a wide variety of claims.

Naturally, you will already be experienced within the Liability claims arena with the skills to identify and evaluate evidence. You will also have an excellent ability to identify suspicious information and apply correct procedures to avoid fraudulent claims. You will understand that quality not quantity is paramount when dealing with complex EL and PL issues, and have the ability to carry out in depth, desk based investigations on each case.

A proactive attitude to claim settlement, with excellent telephone communication skills would be second nature to you, as will possessing the interpersonal skills and drive to thrive as a highly valued member of our team.. The primary role will be to provide a professional service in all aspects of claims handling, however specifically, the role involves:

• Dealing with EL/PL claims to an incurred reserve of approximately \xc2\xa3500k on a retained basis;
• Dealing with EL/PL claims to an incurred reserve of approximately \xc2\xa3100,000 on a DA basis;
• Dealing with unusual underwriting risks, for example Motorsport, where detailed desktop investigations are required;
• The ability to undertake claims review meetings;

The Candidate:

• EL/PL or relevant legal/insurance background with the ability to conduct detailed desk based investigations;
• Able to demonstrate and apply a thorough knowledge of current case law, statute and other legal liabilities;
• The ability to hit the ground running;
• Experience of Local Authority claims would be advantageous.

We offer a positive, friendly, supportive and collegiate approach to working with others. At our core is a belief that an inclusive, supportive working environment allows people to more easily be themselves, develop much more quickly and be happier at work. Everyone in the team supports this ethos.

We want you to feel valued and rewarded.

We understand the importance of offering you a reward package that goes beyond just salary. When you join DWF you\'ll be given a choice. You can pick from a range of benefits, allowing you to build a package that suits your and your family\'s needs and lifestyle.

Our standard benefits cover medical insurance, life insurance, pension and 25 days annual leave. Our other flexible benefits include season ticket loans, gym memberships, health assessments, cycle to work scheme, retail vouchers. You will also have access to additional wellbeing programs such as an online GP and an Employee Assistance Programme.

DWF has adopted a hybrid working model, so our people enjoy a mix of home and office working.

We would love to hear from you and discuss your career at DWF.

DWF Group