Job Description

London Permanent - Full Time
On Site



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About us

The Fidelis Partnership is a leading privately-owned, Bermuda-based Managing General Underwriter, which, through its subsidiaries, is a global underwriter of property, bespoke and specialty insurance and reinsurance products. The Fidelis Partnership is one of the largest Managing General Underwriters globally and its operations also include outwards reinsurance, claims handling, exposure management and portfolio analytics. The Fidelis Partnership also sponsors and incubates specialist MGAs through its Pine Walk platform. The Fidelis Partnership is separately owned and managed from the ownership and management of Fidelis Insurance Group.



Across product lines and geographies, we focus on three diversified pillars: reinsurance, specialty and bespoke solutions. We are truly diversified. Our long-standing partnerships with capital providers and quota share partners make us nimble. Our breadth of expertise and capabilities deliver outstanding market returns.


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The role

Reporting to and working closely with the Group Claims Operations Manager. The predominant focus of the role is to support the development of the reporting strategy and capabilities of the Claims function across the Fidelis Partnership.


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Key accountabilities

In conjunction with the Group Claims Operations Manager, support improving the reporting capabilities across Group Claims working closely with the in-house reporting team to ensure the requirements of all areas of the business are met Support the ongoing review and oversight of the Function's MI, including KPI monitoring, ensuring that the output is timely, accurate, fit for purpose and relevant to support and evidence the operational efficiency of Group Claims and its control framework Support Claims initiative of improving the Claims Operational Model(s) by reviewing existing reporting environment, identifying improvements, and implementing changes where appropriate to drive, create and monitor operational efficiencies across the business Liaise and forge strong working relationships with key stakeholders across Fidelis Group including but not limited to Underwriting, Finance, Risk, Compliance, Legal, Internal Audit, Operations and Actuarial Ability to support meetings and workshops with Senior Management from other functions to understand their requirements and work together to develop the appropriate reporting environment and capabilities to satisfy these requirements Work closely with the Senior Claims MI Analyst to ensure appropriate measurement and monitoring of all key controls in compliance with the Claims Guidelines and regulatory reporting requirements Support the Group Claims strategy and business planning process, providing input as well as measuring and reporting on progress Support the data quality initiative for the Claims function and take part in cross function working groups to improve data quality across the business Be prepared to travel to other Fidelis locations to provide support to the local Claims Management team as required and support in any procedural amendments that may be required #

Skills & experience

At least 2 years' experience in a similar role Excellent Excel and Power BI skills Basic competency in MS Office applications: Word, Outlook and Adobe Standard required Excellent written and oral communication skills Strong interpersonal skills in order to work effectively and professionally with diverse groups at all levels across the business Proven prioritisation and time management skills with accurate results Must be a self starter and work effectively both independently and with teams Demonstrated ability to deliver and manage accurate thoughtful detail-oriented work within tight deadlines #

Other

The Fidelis Partnership Ethos

At The Fidelis Partnership, we aim to be different while making a difference.

We set the standard for quality in our industry. Guided by our expertise, our clients can take unique and material risks with confidence. Our approach is tailored and designed to deliver excellence for our clients. We are trailblazers, creating unique solutions in the (re)insurance space. We are experts. Our brokers and clients value the depth of our knowledge and experience. We leverage state-of-the-art underwriting technology to be a market leader. We believe sound ethics make for good business. We deliver value for our customers, investors and communities while actively avoid trading with industries that cause harm to people, the environment and animals. We pride ourselves in creating a workplace that prizes execution, meritocracy, Diversity & Inclusion. Our people herald from countless backgrounds and are united by ambition and the unabashed desire to deliver excellence every day. We provide a competitive environment that helps people cultivate themselves professionally and personally and balance a rigorous workplace with a mindset that prioritises environmental and charitable activities in our communities worldwide.

Our ethos dictates our decisions and actions. It unites us as a team of experts and colleagues and provides us with a compass for ensuring we deliver our best to every stakeholder we serve.

Diversity, Equity & Inclusion

Diversity & Inclusion in the workplace

Insofar as possible, we aim to ensure the composition of our workforce reflects the make-up of the local community We have specific programmes in all our offices to support diversity within the hiring process, e.g. internship and scholarship award programmes This is a particular focus in Bermuda, where we engage actively with local organisations to source diverse talent and provide coaching/mentoring for underrepresented groups We aim to maintain a focus on equal opportunities across all stages of hiring process We measure and minimise the pay gap where possible.

Bring Your Whole Self to Work

Our vision is for a workplace culture where differences are valued and where diversity of background, experience and thought are welcomed. We want to create an environment where all employees, regardless of who they are, are given equal opportunities for career progression and enjoy fair reward from their and The Fidelis Partnership's successes. This will be driven by a workforce that embraces Diversity & Inclusion at every level, in every department across The Fidelis Partnership.



To ensure that all candidates have a fair opportunity to show their abilities during the recruitment process, adjustments may be required. If your physical or mental health or disability may necessitate an adjustment, please contact

fidelis@avenciaconsulting.com

to discuss. All information relating to your health or disability will be treated in accordance with our data protection policy.


Apply by 08/12/2025


Reference: FID01678