Job Description

Contract

Distribution

Nursling, SO16 0YW, Hampshire

Posted on 20th March 2025

Category:

Distribution

Salary/Rate:

17.63 / hour

Full/Part Time:

Contract





Our client is looking for experienced drivers to join their team based in Southampton. You will be working a 48 hour working week Tuesday - Saturday. Working as a two-person crew they are looking for people who have the passion to deliver excellent Customer Service.



They specialise in delivering home improvement products on behalf of the UK's largest DIY retailer to private households. This role is key to the success of our business and you will represent the face of the client to the customer on a daily basis. You will be responsible for delivering exceptional levels of customer service and ensure the customer receives their deliveries in excellent condition, on time - every time.

Key Responsibilities:

Provide a professional driving service and meet and exceed expectations of our customers

Ensure the customer promptly receives their deliveries in excellent condition every time

Engage and build a rapport with customers, ensuring a consistent positive message, dealing with queries in a polite and effective manner by phone and face to face

Accurate and efficient completion of the delivery of stock to customer's room of choice in a safe and efficient manner

Ensure correct and accurate completion of documentation in line with customer, legislative and company policies and procedures

Responsible for the Health and Safety of themselves and others, completion of dynamic risk assessments, adhering to safe working practices and the Health & Safety at Work Act, including accident, incident and damage reporting

Ensuring compliance with Transport driving regulations and working time regulations

Attending any relevant training as required to ensure you remain fully equipped to perform your role effectively and to assist in the development of continuous improvement



Experience & Qualifications



You must hold an in date valid Class 2 licence

You must hold an in date valid CPC licence

You must hold an in date Digi Card

You must have no more than 6 points on your current licence

Be smartly presented at all times and have excellent customer service skills and be detail focused

Be flexible in relation to shifts and duties with excellent timekeeping

Be able to provide a time critical delivery service in line with targets agreed with customer and Client

Previous retail and commercial driving experience is desirable

Multi drop experience is desirable



Due to the nature of the work heavy lifting is required. This includes repetitively handling bulky, weight items as part of a two-person team on a daily basis - i.e washing machines, kitchen units, kitchen worktops. It is therefore essential that the successful applicant is capable to carry out this nature of work.