Job Description

This role is for a Cleaning Operative. This will involve you in carrying out normal cleaning duties.

The role of the Cleaning Operative is to ensure the overall cleanliness of the retail park and supporting the Security & Cleaning Operations Manager, and Centre Management in ensuring that the retail park is a safe and pleasant environment for our customers at all times.

As a Cleaning Operative, you will oversee the delivery of cleaning services to client facilities, ensuring a high standard is maintained throughout the building. Your responsibilities will include managing general cleaning duties.

Areas covered include Management areas, Service yards and retail park concourses including all car park areas.

Tasks include dust mopping, sweeping, vacuuming, spot cleaning glass doors and windows, processing general waste through a compactor, processing cardboard through a baling machine, collection and maintaining large waste bins, maintaining bins on retail park, cleaning all paved areas using scrubber / dryer machines, maintaining frontages of units and associated building fabric.

Key Responsibilities

Supporting the Soft Services Manager in achieving the Centre's aims and objectives for Cleanliness.

Ensure all aspects of health and safety are followed, in particular those identified within the personnel and procedures manual.

Assist in the evacuation of the retail park in an emergency in accordance with the retail park evacuation plan.

Reporting any maintenance or health and safety issues to the Centre Management team that may be seen when working on site.

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Skills, Knowledge and Experience

Experience in the provision of Cleaning services in a busy retail park environment.

Ability to demonstrate excellent levels of customer service at all times and be able to communicate well at all levels.

Ability to work on own initiative and deal with demanding situations when they arise.

Honest and reliable work ethic and well presented at all times.

Willingness to partake in on-site training for emergency procedures.

Excellent organisational, interpersonal and communication skills.

Willingness to adopt a flexible approach to work patterns and work weekends/evenings as and when required.

Willingness to undertake additional training and career development.

Accurate record keeping with good attention to detail.

Lead and develop the team in line with the competency framework and company values.

Support the team, taking responsibility for training and development and maintenance of expectations.

Produce and record information to contribute to the performance monitoring process, routine area checks and audits.

Monitor and manage stock levels and carry out ordering when needed

Comply with the requirements of the Health and Safety at Work Act and emergency procedures as required

Required

Good Knowledge of COSHH

Previous cleaning experience

Health & Safety and manual handling within a cleaning environment

Desirable

Cleaning experience within a retail park.

Ability to use full range of Microsoft applications inc. Word, Excel, PowerPoint, Outlook.

Basic knowledge of H&S legislation. IOSHH Qualification.

First Aid at Work

KEY RESPONSIBILITIES

Assist in cleaning services provided by cleaning team.

Oversee the cleaning of restrooms and shower areas, including sanitising fixtures, mirrors, cubicles, and floors

Set up, stock, and maintain cleaning equipment and supplies

Monitor the cleanliness, sanitation, and organisation of assigned areas

support the cleaning team to ensure optimum service delivery to clients

Perform additional duties as required, within reason

REQUIRED SKILLS AND EXPERIENCE

Strong interpersonal and communication skills

Ability to take initiative and prioritise tasks effectively

Able to work both independently and as part of a team

Approachable and professional demeanour

Understanding of confidentiality and discretion in a corporate environment

Job Type: Full-time

Pay: 12.21-12.42 per hour

Expected hours: 40 per week

Benefits:

Company pension
Experience:

cleaning: 1 year (preferred)
Licence/Certification:

Driving Licence (required)
Work Location: In person