Job Description

Bidvest Noonan is seeking to hire an Experienced Cleaning Account Manager for one of our prestigious corporate clients in Belfast City Center. This position will suit an experienced, organised and energetic individual who is highly motivated and keen on driving excellence and standards.Key Deliverables

• Client Engagement at all levels
• People Management
• KPI and Standards Conformance
• Commercial Performance

Key Responsibilities:Budget Management:Oversee and manage cleaning budgets, ensuring cost-effective operations while maintaining quality standards.Quality Assurance:Ensure cleaning operations meet or exceed contractual obligations and client expectations.Staff Management:Supervise, train, and motivate cleaning staff, ensuring they adhere to company policies and procedures.Client Relations:Build and maintain positive relationships with clients, addressing any concerns or issues in a timely manner.Schedule and Task Management:Develop and manage cleaning schedules, allocate tasks to staff, and monitor progress to ensure timely completion of work.Safety and Compliance:Implement and maintain safety protocols and ensure adherence to relevant regulations.Performance Monitoring and Reporting:Track and analyze cleaning performance, identifying areas for improvement and preparing reports for management.Inventory Management:Oversee the inventory and ordering of cleaning supplies and equipment.Qualifications and Skills:

• Experience: Experience in cleaning operations management, particularly with a focus on commercial or corporate accounts.
• Leadership: Strong leadership and supervisory skills, with the ability to motivate and manage a team.
• Communication: Excellent communication and interpersonal skills, both written and verbal.
• Organizational Skills: Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Problem-Solving: Ability to identify and resolve issues effectively.
• Knowledge of Cleaning Procedures: Knowledge of various cleaning methods, equipment, and safety procedures.
• Budgeting and Financial Acumen: Understanding of budgeting and financial management principles.
• Computer Skills: Proficiency in using relevant software and systems.

s essentialAbout YouAbout UsBidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.

Robinson Services