Job Description

We are looking for an experienced and motivated Cleaning Operation Manager at RAF Brize Norton, Carterton, OX18 3LX. To oversee the delivery of cleaning operations management across our site. In this role, you will plan, organise, and manage services to ensure the highest standards, while leading and developing your team. You will also work closely with colleagues, clients, and third-party contractors to deliver operational excellence, compliance, and continuous improvement.
What you'll do:
Lead and manage cleaning operations and waste management services across the site.
Ensure compliance with all legal, regulatory, and company requirements (including Defence Quality Management System).
Deliver services in line with contractual terms, service level agreements, and Sodexo standards.
Motivate, direct, and support your team to deliver consistent high-quality services.
Drive service excellence, brand integrity, and corporate social responsibility across your area.
Work collaboratively with other managers to plan and coordinate activities across the site.
Manage budgets, control costs, and contribute to annual business plan targets.
Identify and implement opportunities for continuous improvement.
Resolve day-to-day operational issues quickly and effectively.
Act as duty manager (including weekend/holiday cover) and deputise for your line manager when required.
What You Bring:
Essential:
Previous management experience within the soft FM service industry.
Strong leadership and people management skills (including HR processes such as recruitment, training, and performance management).
Ability to plan, prioritise, and work to strict guidelines.
Excellent attention to detail and commitment to high standards.
Knowledge of health & safety and food safety management.
Strong communication, interpersonal, and numerical skills.
Ability to analyse problems, make decisions, and implement innovative solutions.
Proficiency in MS Office (Word, Excel, Outlook).
Desirable:
Experience working within a military environment.
Previous experience managing in a similar role.
Health & Safety qualification (IOSH Managing Safely or equivalent).
Technical knowledge across soft FM services (catering, hospitality, retail, cleaning).
Proven track record of managing client relationships.
Demonstrated success in leading and developing high-performing teams.
What we offer:
Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day

Ready to be part of something greater? Apply today!
Salary 31,000 - 32,500 per annum
Frequency Annual
Job Reference SDX/TP/1117004/148690
Contract Type Permanent - Full Time
Closing Date 16 October, 2025
Job Category Cleaning
Business Unit UK Government - Frontline
Location Carterton, United Kingdom
No. of positions 1
Posted on 02 October, 2025

Skills Required