Job Description

We are The Housing Network (THN), a private Limited Company with a purpose.

We exist to provide 'More than a Roof', because when life is at its toughest, we believe everyone deserves a safe and stable place to rebuild their lives.

Homelessness is a vast and complex issue that does not have a single solution. In understanding that reality, we've learned the importance of perspective; appreciating that if we continue to innovate, collaborate, and give our best, we are playing our part in making a vital difference.

We are a team that is absolutely committed to innovate, excel and be dependable in all that we do.

Working hard together to achieve our mission of providing Better Accommodation, Better Support, Better Partnerships, and as a result Better Business.

Role Overview - What is it?

To go beyond the standard expectation of providing a service for residents with great care, to enrich their lives as part of a dedicated and valued supported housing team.

You will play a crucial role in ensuring the communal areas of our supported accommodation, operate safely and effectively, for the well-being of our residents and staff. By cleaning empty properties and maintaining the overall presentation of the accommodation and outdoor spaces, you will enhance resident satisfaction, with efficient working practices.

As part of the role, you will have a natural caring approach and professional curiosity with the ability to identify and report safeguarding concerns. To act as an ambassador for The Housing Network, to promote its mission and values - being respectful and kind is at the heart of everything that we do.

Main Duties - What needs to be done?

Carry out scheduled work on void properties to bring back up to a high standard and in accordance with the Council's targets prescribed in the contract Cleaning of rooms/communal areas as directed, ensuring that all rooms/communal areas are maintained to a high quality standard Cleaning void rooms to prepare them for new residents. Remove rubbish and dispose of correctly. Check kitchen and laundry room appliances are clean and free from hazards and common part areas are free from hazards and are clean as directed regularly Ensure that the communal areas are hygienic and well maintained. Report any repairs to the maintenance office team. Carry out sharps sweeps Follow all COSHH and company polices

Relationships - Who will I be working / engaging with?

Effective communication is vital in your role. You will regularly engage with residents, their families, and colleagues as part of your daily activities. Additionally, you will liaise with contractors, coordinate their services and ensure that work is completed to a high quality and standard

Competencies - Who with and your skill level?

Skills

Essential:

Cleaning experience Excellent communication IT skills and ability to confidently use applications to report works Professional curiosity Extremely well organised Have a high standard of cleaning Able to work well under pressure Good at multi-tasking Ability to prioritise tasks Able to work alone and part of a team Full UK driving licence (Manual)

Knowledge

Understanding of Safeguarding and ability to identify concerns and report them Proven track record of carrying out cleaning in blocks/multi rooms/domestic properties.

Behaviour

Wearing uniform and ID with pride and presenting professionally to residents, including the use of all relevant PPE Resilient and able to interact with people who have complex needs and can sometimes present with challenging behaviours Keen to support colleagues and ensure business is working cohesively and to the same objectives. Maintain a robust compliance culture Able to work independently and use initiative Adaptability and being prepared to help out if circumstances require We would expect you at all times to: act with integrity act with due skill, care and diligence act with professionalism, be open and co-operative with colleagues act with compassion to those both within the Company and those who we support in the accommodation
We believe our values should reflect in our behaviour towards our colleagues, partners and residents while we work to achieve our Strategy 2024>29. These values are to be; Innovative, Dynamic, Dependable, Respectful, and Kind.

The Housing Network is committed to eliminating discrimination and encouraging diversity amongst the workforce.

We aim to be an equal opportunities employer and we are determined to ensure no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

As an employer we welcome applications from candidates with lived experience, demonstrating our commitment to capturing the value of "expertise by experience" and providing More than a Voice for our residents.

All job offers are subject to a DBS check (level to be advised through the hiring process) and references.

Job Type: Permanent

Pay: 26,500.00 per year

Benefits:

Company car Company events Company pension Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme Paid volunteer time Referral programme Sick pay
Experience:

cleaning: 2 years (preferred)
Licence/Certification:

Driving Licence (required)
Work Location: On the road