Job Description

Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves:

Do the right thing, Have fun & grow together, Take pride in what you do!

We are currently recruiting for a Cleaning Operative to join our team based at HSC Business Services Organisation, Belfast. This is a great opportunity to join a world leading facilities management company.

Working Pattern:

40 Hours Per Week Monday - Friday Between 6:00am - 6pm

Rewards:

22 days annual leave Company Pension Scheme Employee Assistance Program to support your health & wellbeing Financial Education/Financial wellbeing advisory service Company Events

The Role:

Providing the highest level of Cleaning service within your area of responsibility in line with the clients' specifications Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional and courteous manner Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas site wide Ensuring all stocks are replenished in your area of responsibility Ensuring regular checks are carried out to the equipment/machines used During hours of work and all the equipment is left clean and in good working order at the end of your shift, reporting any defects to your Line Manager Making yourself familiar with and follow all company procedures and regulations Participating in the Health and Safety Policy of the company and report any dangers, near misses or hazards you encounter to your Line Manager All offices, toilets, etc and amenity areas to be presented in a clean and tidy

The Person:

Exceptional customer service skills Strong attention to detail NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential Previous work experience in customer service employment Must be physically fit to carry out manual duties Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work, instructions and communicating with customer on a day-today basis.*

Desirable Criteria:

Current BICS Qualifications


The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.



Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.



Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE