Job Description

About Us

Trusted Cleans & Laundry Ltd is a growing cleaning and linen service provider supporting 60+ Airbnb and short-term rental properties across Swansea. Based in SA1 Business Park, we pride ourselves on providing premium cleaning standards that help hosts earn 5-star reviews. We're now looking for an experienced, hands-on Cleaning Manager/Supervisor to lead our operations and help grow the business.

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Role Overview

As Cleaning Manager/Supervisor, you'll be responsible for managing a team of cleaners, ensuring consistent cleaning standards, supporting with cleans when needed, resolving issues across our portfolio of short-term rental properties, and driving operational improvements.

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Key Responsibilities

Manage and schedule a team of cleaners across 60+ Airbnb properties

Perform quality checks and audits to maintain high standards

Step in to complete or assist with cleans during busy periods

Handle last-minute issues, such as access problems or guest concerns

Conduct regular team check-ins to maintain morale and address performance

Oversee stock levels, supplies, and linen logistics

Contribute ideas and actions to help the business grow and improve efficiency

Support with onboarding new properties and training new staff

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Requirements

Previous experience in a cleaning supervisor, team leader or facilities role (required)

Experience managing staff or coordinating teams

Full UK driving licence (required)

Strong attention to detail and organisational skills

Ability to work under pressure and solve problems quickly

Familiarity with Airbnb standards (preferred but not essential)

Confident using WhatsApp, Google Sheets, and basic scheduling tools

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Benefits

Competitive salary + performance-based bonuses

Career progression opportunities in a growing company

Company van use during shifts (if required)

Paid training and ongoing development

Supportive management team

Uniform and cleaning supplies provided

Office base at SA1 Business Park, Swansea

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Schedule

25-40 hours (includes some weekend or out-of-hours availability)

Flexible rota with occasional emergency response support required

Job Types: Full-time, Permanent

Pay: From 15.00 per hour

Expected hours: 25 - 40 per week

Experience:

Management: 1 year (preferred)
Language:

English (required)
Licence/Certification:

Driving Licence (required)
Work Location: On the road