Job Description

We are looking for a friendly individual with initiative and a positive approach to work as part of the admin team supporting activity across Breast Services delivered by Gateshead Health NHS Foundation Trust.



The post holder will have the ability to communicate positively at all levels as well as being able to manage own workload by prioritising tasks accordingly to meet national screening targets.



The successful candidate will be educated to GCSE standard or equivalent and have working knowledge of Microsoft Window packages and possess good interpersonal and organisational skills, be a team player and work individually using initiative.



A flexible approach to work within the core hours of the service: Monday to Friday 8am to 8pm and occasional Saturdays is essential to meet service needs.



You will ensure provision of an effective and efficient administration office and reception, which will include working off-site at other venues when required. There will be a need to assist with data entry and actively monitor appointments using the relevant I.T software systems.



Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.



Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.



We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.



Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement.



We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.



The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.



To assist with data entry for the National Breast Screening Programme



To actively monitor appointments for Breast Screening using the relevant screening software systems



To provide a competent and efficient reception service



To handle any queries or telephone enquiries in an accurate and professional manner



To deal with patient's notes and ensure they are kept safely, properly updated and the confidentiality of the information contained within is maintained



Manage own workload by prioritising tasks accordingly in order to meet screening targets and deadlines.



Carry out general administration duties e.g. filing, photocopying etc