Job Description

Job Title:

Clerical Officer

Location:

Sheffield

Hours:

37.5 hours per weekMonday - Friday 9am - 5pm

Trust Location:

Sheffield Teaching Hospitals, Royal Hallamshire, Glossop Road, Broomhall, Sheffield, S10 2JF

What you'll be responsible for:

Undertake reception duties and receive patients in a pleasant, tactful and understanding manner and accurately record all data fields on PAS.

Organise outpatient activity for the consultants and their clinical teams, using a range of hospital information systems, including PAS (Lorenzo) and Choose and Book. Including booking of appointments, booking of transport and interpreter requirements.

Monitor patient queues and waiting times to ensure patients receive timely, appropriate new and follow up appointments in line with Trust / National policy, to meet local and national targets.

Ensure that all clinics are prepared diligently and are checked in conjunction with directorate secretarial staff, ensuring compliance with all directorate standards and procedures.

Deal with all telephone enquiries.

You'll learn the following whilst working at the trust:

1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You'll have the following skills/experience:

Experience in a similar role

Excellent communication skills (verbal and written)

Previous office administration experience

Ability to meet deadlines and manage workload and maintain confidentiality

As a member of NHS Professionals, you have fantastic benefits:

Competitive pay rates- work this week, get paid next week

Essential support when you need it- 24/7 365 days- call us anytime

Multi locational- work across neighbouring Trusts

Manage your shifts and timesheets on the go- access your "My Bank" shift portal anywhere, anytime online or through your smartphone

Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements

Training and development opportunities- Keep up with the essentials and more

Build holiday allowance for every shift you work- your work life balance is important to us

Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

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Job Types: Full-time, Temporary
Contract length: 3 months

Pay: Up to 12.21 per hour

Expected hours: 37.5 per week

Schedule:

Day shift Monday to Friday
Work Location: In person

Reference ID: 82600