Job Description

Client Administrator

Shape the future of client operations at Cynergy Bank.


Join us as a Client Administrator and make a real impact by supporting ambitious businesses through our award-winning human digital banking model.

What's the opportunity?

This is a full-time, permanent role based in Manchester, reporting to the Head of Operations within Cynergy Bank Finance Operations. As a Client Administrator, you will play a key part in ensuring the smooth running of our factoring facilities, supporting both new business and our live client book. You will be responsible for debt verifications, ledger administration, credit control, and maintaining strong client relationships. Your work will help deliver a high-quality service and support the growth of our business.

Where You Will Work

You will enjoy hybrid working, with 3 days in our Manchester office and 2 days from home.

Why Join Us?

At Cynergy Bank, you will find:

Impact:

Take ownership of debt verifications, credit control, and cash allocations, directly supporting our clients and business growth.

Growth:

A culture that champions curiosity, innovation, and personal growth at every stage.

Flexibility:

A culture that values work-life balance, supported by our hybrid working model.

Rewards:

Recognition for your skills and contribution, including annual bonus opportunities and a comprehensive benefits package.

How You Will Make an Impact

Own debt verifications for new business and live client book, ensuring completion in line with credit expectations. Manage ledger administration, credit control, collection activities, and allocation processing. Build and maintain strong relationships with a portfolio of factoring clients. Provide assistance to the Collections Manager as required. Maintain thorough records and provide feedback and reporting to clients, their customers, and internal colleagues. Ensure all activity supports the maintenance of collateral funded by CBF. Proactively identify and action sales opportunities to best meet customer needs. Adhere to the Bank's AML policies and procedures.

What You Will Bring

Minimum three years' Invoice finance experience. Excellent organisational and interpersonal skills. Collaborative team player.

How We Will Support You

At Cynergy Bank, we are committed to your wellbeing and success. Our benefits include:

A salary and bonus package designed to recognise your skills and contribution 25-30 days holiday (with the option to buy 10 more) Award-winning pension savings scheme Healthcare, life assurance, and income protection Hybrid working (3 days office, 2 from home) Training and development opportunities Plus, lifestyle discounts, recognition awards, and volunteering initiatives

Who Are We?

Cynergy Bank is the UK's human digital bank, combining personal service with smart technology to help ambitious businesses and individuals achieve their goals. Our values shape everything we do: Putting the customer first, Risk front and centre, Opportunity, empowerment and innovation, United team inclusive and diverse, and Doing the right thing.

This advert covers the main responsibilities and requirements. A full job description will be shared with shortlisted candidates. If you don't meet every requirement, we still encourage you to apply as we value potential as much as experience.

At Cynergy Bank, we use anonymous screening at the first stage of recruitment, ensuring every application is reviewed fairly, based on skills and experience alone.

The closing date for applications is Tuesday 25 November 2025. Please note, we may close the advert early if we receive a high volume of applications.

Apply now to help shape the future of human digital banking at Cynergy Bank.