Job Description

Client Administrator

Salary:

25,000 - 27,000 FTE

Job Type:

Part-time; 20-25 hours per week - working pattern to be discussed at interview.

About Bright Beany Accounting

At Bright Beany Accounting, we believe in making accounting seamless and stress-free for small businesses. We're a Xero-only, digital-first firm that helps small businesses stay in control of their finances, without the stress. We're growing quickly and are now on the lookout for a super-organised, people-focused Client Administrator to join our team in Nottingham, on a part-time basis.

The Role

This role is all about keeping things running smoothly behind the scenes while being a friendly first point of contact for our clients. You'll be the glue between our clients, our team, and other organisations - making sure information flows, deadlines are met, and clients feel supported from the very start of their Bright Beany journey.

Key Responsibilities:

Client Onboarding

: Manage the onboarding of new clients, meeting AML requirements, and maintaining the database.

Information Liaison:

Communicate with other accountancy firms, chasing information and keeping everything on track.

Client communication

: being the first friendly face (or voice) our clients meet, and building trust from the start.

HMRC & Companies House admin:

updating client details and ensuring compliance.

Database Maintenance:

keeping our records accurate and flagging anything that looks out of place.

General admin support:

letters, forms, inbox management, and supporting the team as needed.

Diary & meeting coordination:

scheduling calls, sending reminders, and pulling together documents or reports.

Process improvement

: working with the team to spot ways we can make things even smoother for our clients.

What We're Looking For:

A natural organiser with great attention to detail. Previous office-based experience (professional services background ideal but not essential). Strong communication skills - written, verbal, and digital. Client-facing experience, with confidence in building relationships. Tech-savvy and comfortable learning new systems (we love automation!). Trustworthy and professional when dealing with confidential information. A proactive, can-do attitude - happy juggling tasks and keeping plates spinning.

What you'll get from us

A supportive, collaborative team who value each other. Flexible working options. Private medical insurance. Competitive salary. 25 days holiday + bank holidays. Your birthday off, every year.
You must have the right to work in the UK. Unfortunately, sponsorship is not available for this position.

Job Types: Part-time, Permanent

Pay: 25,000.00-27,000.00 per year

Expected hours: 20 - 25 per week

Benefits:

Additional leave Company pension Private medical insurance
Ability to commute/relocate:

Nottingham NG1 6EE: reliably commute or plan to relocate before starting work (required)
Education:

GCSE or equivalent (preferred)
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Nottingham NG1 6EE