Job Description

Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Client Advisor. As a Client Advisor, you will be responsible for providing exceptional services and building strong relationships with our clients. This is an exciting opportunity to work in a dynamic and fast-paced environment. Required to work Monday to Friday and one in every four weekends. Shifts will be between 8am-7pm on a rotation between early and late shifts, with the Saturday between 8:30am-1pm.

Responsibilities:
- Analyse clients' needs and provide personalised solutions
- Communicate effectively with clients to understand their goals and objectives
- Collaborate with internal teams to ensure seamless client experience
- Maintain accurate client records
- Stay up-to-date with industry trends and regulations

- Diary management

- Till takings

Requirements:
- Previous experience in handling money, diary management and phone communication is preferred
- Strong analytical skills
- Excellent communication and interpersonal skills to build rapport with clients
- Proficiency in basic IT such as Word, Excel etc
- Ability to work independently and as part of a team

We offer competitive compensation and benefits package, including:
- Retirement plan options
- Paid time off

If you are passionate about client and patient care, we would love to hear from you. Apply today to join our team as a Client Advisor!

Job Types: Full-time, Permanent

Pay: 12.25 per hour

Expected hours: 26 - 36 per week

Benefits:

Bereavement leave Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Free flu jabs Free parking Health & wellbeing programme On-site parking Sick pay
Schedule:

Monday to Friday Weekend availability
Experience:

Customer service: 1 year (preferred)
Work Location: In person

Reference ID: Veterinary Client Advisor Role