Job Description

Overview:

Scope
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Sell product and provide an excellent service to clients
?

Be an ambassador of the brand

? Ensure that every client is treated according to the DG expectations

? Tailor the clients experience in order to elevate their experience and impression of the brand
Responsibilities:

Key Accountabilities
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Ensure the achievement of the sales goals, enhancing and developing the business

? Provide an excellent client experience demonstrating knowledge about product, DNA and serving the client


in accordance with the DG client ceremony

? Drive individual KPI goals:


guarantee cross and up-selling of products for all product categories available in the store build long lasting relationships with the clients constantly update the Client Book information and use its contents to drive business contact the clients and book appointments (also providing the appropriate follow-up on all sales or client
requests)


ensure constant monitoring and implementation of CRM system in order to connect with them, building
relationships, discover and tailor new opportunities with potential client
?

Uphold grooming standards in accordance with the DG procedure

? Assist in merchandising and maintenance of the shop floor

? Uphold housekeeping standards in all areas of the store
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Able to maintain the visual display of the products
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Be a proactive team player, showing respect for co-workers, accepting instructions and providing feedback


to support the store achievements and contribute to a positive working environment

? Understand and follow all company policies and procedures related to sales and service

? Ensure security awareness through client approach and service

? Perform other duties as directed

? Remain up to date on current trends

? Be engaged in social network
Qualifications:

Teamwork

Influencing and selling Interpersonal skills Client orientation Stress tolerance Adaptability
Knowledge of


Products, including Jewellery Client Ceremony effective sale techniques store's KPIs company's procedures guidelines and parameters of Visual Merchandising
and of the store's layout

how to replenish and clean the store how to carry out sales transactions at the cash
register

CRM system

Competent User in English

Passion for Social Network