Job Description

Position

Bvlgari UK is looking for an experienced and enthusiastic Client Advisor for our Selfridges Boutique specializing in jewelry and watches. The Client Advisor acts as an ambassador of Bulgari and is responsible to create, stimulate and maximize sales opportunities by promoting product attributes to the customer, developing and enhancing their skills to increase sales results, and participating in the promotion of a positive work/store environment.

Profile

Accountabilities:

To work as a team with management and co-workers to achieve personal and store goals Contribute to the store and service KPIs achievement To acquire, build and maintain an active client book To achieve and exceed monthly and yearly sales targets To communicate with management about opportunities to develop community relationships and to explore potential events to increase brand awareness and customer loyalty among new and existing clients. To be professional, approachable, knowledgeable, and gracious in all interactions Ensure that all front areas of the store are clean and products are displayed To strive to be a customer service oriented to ensure a positive shopping experience

Profile / Skills

Fluency in English At least 5 years of experience in Jewelry and Watches Knowledge/previous experience in Luxury business CRM techniques and tools Proactive selling Initiative and Negotiation Skills Business Acumen

Soft skills

Customer focus Strong knowledge and a genuine appreciation and interest in Jewelry Proactive selling Initiative Negotiation Business awareness

BVLGARI

MAISON

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Bvlgari was founded in the heart of Rome in 1884. Over the decades, the Brand has established a worldwide reputation as magnificent Roman High Jeweler and icon of Italian art of living.


Through a pioneering vision, the company's international success has evolved into a global and diversified luxury purveyor of products and services, ranging from fine jewels and high-end watches to accessories and perfumes, and featuring an extended network of boutiques and hotels.


Demonstrated through its numerous philanthropic partnerships, Bvlgari deeply believes in innovating the present for a sustainable future through its commitment to Social & Environmental Responsibility and giving back - to nature and to the community. In 2024 the Maison announced the creation of Fondazione Bvlgari , reinforcing its devotion to building a meaningful tomorrow through care, generosity and long-term dedication.