Job Description

Job Summary

We are seeking a professional and organised Client Advisor to join our front of house team. The successful candidate will be responsible for providing exceptional customer service, managing administrative tasks, and supporting clients with their needs. This role offers an excellent opportunity for individuals with strong office experience and excellent communication skills to contribute to a dynamic organisation.

Responsibilities

Respond promptly and professionally to client enquiries via phone, email, and in person Maintain accurate records through data entry and administrative support Manage appointment scheduling and client follow-ups using organisational tools Utilise Microsoft Office, Google Workspace, and internal CRM to prepare reports, invoices, and correspondence Assist with general clerical duties Ensure high standards of phone etiquette when communicating with clients and colleagues Support the team with various administrative projects as required Uphold confidentiality of sensitive information at all times

Skills

Aesthetic treatment knowledge is

ESSENTIAL.

Proven office experience with strong organisational skills Proficiency in computer skills including Microsoft Office (Word, Excel, PowerPoint) and Google Workspace (Gmail, Docs, Sheets) Excellent typing speed and data entry accuracy Strong administrative background with attention to detail Exceptional phone etiquette and communication skills Ability to multitask effectively in a busy environment Previous clerical experience is essential
Job Types: Part-time, Permanent

Pay: From 12.21 per hour

Expected hours: 18 - 25 per week

Work Location: In person