Job Description

Client Affairs Visiting Officer

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Date: 14 May 2025
Job Location:
Gloucester
This is a Gloucestershire County Council job.



Job Title: Client Affairs Visiting Officer Job Location: Shire Hall, Block 1, 1st Floor Salary: 29,093 - 31,586 per annum Hours per Week: 37.00 Contract Type: Permanent Closing Date: 26/05/2025 Job Requisition Number: 10959 This post is not open to job share

About The Team & Role

Are you passionate about making a difference in the lives of vulnerable adults? Our Client Affairs Team plays a vital role in managing the property and financial affairs of individuals in Gloucestershire under the authority of the Court of Protection. As a Visiting Officer, you will be an integral part of our team, carrying out statutory visits to clients in residential care homes, supported living placements, and private residences. You will also conduct protection of property visits, ensuring unoccupied properties are secure and well-maintained. Your week will be a balanced mix of on-site visits across Gloucestershire (approximately 50% of your time) and administrative work, including writing visit reports, processing financial paperwork and valuable items, and organising future visits.

About You

The ideal candidate will have experience of working with vulnerable adults, demonstrating empathy and professionalism; have a highly organised approach, with the ability to efficiently manage their own workload; strong IT skills to navigate digital records and documentation effectively; and excellent communication skills, with the confidence to engage with clients and professionals alike. While demanding, the role is both interesting and deeply rewarding, offering a unique opportunity to make a lasting impact. To support professional development, we offer the chance to undertake a Level 3 vocational qualification, helping you grow in your career.

About Us

As part of the team in return for your hard work you will receive:


Flexible and agile working opportunities: we are an agile working organisation and can offer a combination of office-based working, client visits, and working from home (essential equipment is provided). Annual leave entitlement of 25.5 days rising to 30.5 after 5 years continuous service (pro rata) Career development and qualification opportunities Local Government Pension Scheme (LGPS) Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone Cycle to Work scheme Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply)

How to apply

If you feel you have the skills, desire and experience required to make a positive difference then please submit your application and personal statement today by clicking the "Apply Now" Button.

Additional Information

To access the Job Profile for this role, please follow the link below:-





Client Affairs Visiting & Property Officer - Job Profile





This Position is subject to a DBS check.





Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.





We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire's diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.





It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.





Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.