Job Description

Client Care Advisor (Part-Time)
Rhyd Broughton Veterinary Group, Wrexham, Wrexham, Wales
Discipline: Non-clinical Support
Part Time
10,158.72
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An exciting opportunity has become available for a part-time experienced Receptionist to join the front-of-house team at our Gatewen Road branch

The role involves a high level of face-to-face contact with our clients so you must have the confidence, empathy, and experience to provide excellent standards of care and a personal touch.
The ideal candidate is a people person who understands the concerns of pet owners whilst offering excellent front of house service in a busy, fast paced environment and have experience in offering an exceptional level of client care. You must be reliable, flexible and conscientious and experience with MS Office programmes would be advantage. Full training for this rewarding post will be given with a focus on future training and development.###

About the rota

This role is a part time role, approximately 16 hours per week (with some holiday cover), varied shifts, including evenings, weekends, and some bank holidays.###

About Us

We are a busy, fast paced practice and we are very well equipped with ultrasound, endoscope, bronchoscope, digital x-ray facilities and ECG and equipped with a large in-house laboratory facility. We have a fantastic team with a Veterinary Surgeon with a certificate in Surgery and another studying towards one and a RVN studying for a certificate in behaviour.
We are a host practice for Vets Now so no OOH and also a Tier 2 RCVS practice.

Where are we located? We are close to lots of outdoor adventure stuff like surf Snowdonia, Zipworld and have easy access to great climbing, especially around Snowdonia and coastal areas and also close to the beach

If you prefer a more leisurely pastime there is plenty of shopping with Liverpool One, Cheshire Oaks Designer Outlet, Chester all on our doorstep. We have great transport links with both Liverpool and Manchester airport close by and Holyhead port not far away.###

In addition to a competitive salary, you will benefit from:

6.6 Weeks annual leave FTE Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care
Rhyd Broughton Veterinary Group, Wrexham
Gatewen Road, Wrexham, LL11 6YA, United Kingdom

Animals treated

Dogs, cats & small pets
Exotic Friendly