Job Description

Client Care Manager - Join an Award-Winning Home Care Provider

Location:

Conwy County and covering parts of Denbighshire

Salary:

26,845 - 30,485 per year + additional on-call payments

Hours:

Monday to Friday, 9 am - 5 pm (on-call duties required one week in three/four)

Make a Difference in People's Lives - Take the Next Step in Your Care Career

Are you a compassionate and organised individual looking for a leadership role in care? Join

Calon Lan Community Care

, a

family-run, award-winning provider

, as our

Client Care Manager

. In this role, you will

assess, review, and coordinate

care services to ensure individuals receive the best possible support in their own homes.

With branches across

North Wales and Chester

, we offer excellent

career progression opportunities

and a supportive team environment.

Your Key Responsibilities:

Manage and oversee

the care needs of individuals, ensuring high-quality and consistent support.

Conduct assessments and regular reviews

to identify changing care requirements and adjust care plans.

Build strong relationships

with individuals and their families, maintaining open communication.

Liaise with health professionals

such as Social Services, GPs, and District Nurses to ensure seamless care.

Support and develop care staff

, ensuring they meet high standards of service.

What We're Looking For:

At least 3 years' experience in care

(management experience is preferred but not essential).

Level 3 Diploma in Health & Social Care

(or currently enrolled and on track to complete it soon).

Strong organisational skills

- able to work independently and stay calm under pressure.

Excellent communication and customer service skills

, both verbal and written.

IT literacy

, with experience using care management systems.

A self-motivated and resourceful approach

- able to take initiative and problem-solve effectively.

Why Join Us?

Competitive pay

- 26,845 - 30,485 per year, plus additional on-call payments.

Mileage reimbursement

- 40p per mile for work-related travel.

Career growth

- clear progression routes into senior management across our branches.

Generous holidays

- 5.6 weeks of paid leave to relax and recharge.

Recognition & rewards

- we celebrate staff achievements with vouchers and quarterly awards.

Exclusive discounts

- FREE Blue Light Card (10% off Asda, 20% off Prezzo, Halfords discounts & more).

Work with an award-winning team

- we are proud holders of

4 Wales Care Awards

and the

Investors in People Gold Standard

.

Ready to Take the Next Step?

If you're passionate about delivering high-quality care and want to grow in a

supportive and rewarding environment

, we'd love to hear from you!

Apply now

and take the next step in your care career.

Job Types: Full-time, Permanent

Pay: 26,845.00-30,485.00 per year

Benefits:

Company pension
Experience:

Care: 3 years (preferred) Supervisory: 3 years (preferred)
Licence/Certification:

Driving Licence (required) Social Care Wales Registration (preferred) QCF in Health and Social Care - Level 2 or 3 (preferred)
Work authorisation:

United Kingdom (preferred)
Work Location: On the road