Job Description

Job Type:

Fixed Term Contract - 12 months

Location:

Hybrid - with occasional office presence as required. All roles are advertised as open to part-time and job-share using the statement below.

Flexible working:

All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process.

You can read more about Phoenix Flex here.

Closing Date:

20th August

Salary and benefits:

From 45k, plus 16% bonus up to 32%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more

Who are we?

We want to be the best place that any of our 6,600 colleagues have ever worked.

We're Phoenix Group, we're a long-term savings and retirement business. We offer a range of products across our market-leading brands, Standard Life, SunLife, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We're a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we're not done yet.

The role

We're offering an exciting opportunity to join our Workplace team as a Client Communications Manager on a 12-month secondment to cover maternity leave. This role focuses on delivering strategic, brand-aligned communications for a portfolio of mid-tier clients (100m-500m AUA), supporting engagement, retention, and acquisition goals.

You'll work closely with relationship managers, marketing colleagues, and campaign teams to create impactful communications that drive member engagement, education and enhance outcomes.

What are we looking for?

- Experience of developing and delivering tailored communication strategies, ideally for workplace clients


- Strong relationship management skills, with both internal and external stakeholders


- Ability to be create innovative content that drives action

- Excellent planning and organisational capabilities

- A collaborative, customer-focused mindset with a sharp attention to detail

We want to hire the whole version of you.

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we've advertised and you believe that you can bring value to the role, we'd love to hear from you.




If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.




We're reviewing applications as they come in, so apply early to avoid missing out.

Find out more about #LifeAtPhoenix

Guide for Candidates: thephoenixgroup.pagetiger.com/guideforcandidates


Find or get answers from our colleagues:
www.thephoenixgroup.com/careers/talk-to-us



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