Client Manager

Bellshill, SCT, GB, United Kingdom

Job Description

About Us



At Benson Wood & Co, we're redefining what it means to be an accountancy firm. We work with ambitious, values-led business owners who want more than year-end compliance - they want clarity, confidence, and a financial partner who speaks their language.

With nearly 90 years of history, we're proud of our deep roots in the Scottish business community, but we're not stuck in the past. No grey suits. No rigid hierarchies. What we value is clear thinking, strong relationships, and doing great work in a supportive, people-first environment.

As we grow, we're looking for people who share that mindset.

The Role



You'll be the link between clients, the delivery team, and leadership, keeping communication flowing and everything on track.

This is a people-first role that blends relationship management, team coordination, and a sharp eye for deadlines and capacity. You'll shape both the client experience and the direction we're moving in.

The accountant's role is changing, we're embracing that shift, and this role will evolve as Benson Wood & Co grows. Giving you space to contribute, innovate, and take ownership.

We believe the best work happens in person, but we support flexible working where it makes sense. Many of our senior team balance in-office presence with remote days, giving them space to focus without losing connection.

What You'll Be Doing



Managing your own portfolio and acting as the main point of contact for clients Coordinating with accountants and leadership to support day-to-day operations Keeping communication clear and workflows smooth across the team Monitoring deadlines, priorities, and team capacity Identifying client needs and ensuring the right support is in place Leading client onboarding and ensuring a positive, professional experience Attending client meetings and ensuring actions are followed up Mentoring and reviewing junior team members while contributing to a collaborative team culture

What You Bring



You've worked in practice and know how to juggle multiple moving parts. You're organised, personable, and proactive in taking ownership of relationships and internal coordination.

Must-haves:



Proven experience in an accountancy practice (e.g. senior accountant or client manager role) Strong understanding of UK accounting workflows and deadlines Clear communication skills and a calm, people-first approach A natural sense of ownership: proactive, organised, and solutions-focused CA, ACCA or AAT qualified Alignment to our values

Nice-to-haves:



Experience supporting clients beyond compliance Familiarity with forecasting, budgeting, or KPI conversations Background in flexible or high-growth environments Experience using cloud tools like Xero and Dext

What You'll Get:



A people-first culture built on clarity, trust, and teamwork A role that blends structure with autonomy and flexibility Personalised development support CPD, technical training, and leadership opportunities A collaborative, ego-free team that supports each other's success A forward-looking firm that uses tools like Xero, Dext, Karbon, and explores emerging tech like AI to make your role more strategic (not to replace you, but to support your growth)
Want to chat before applying? We're open to informal conversations: get in touch.

Job Types: Full-time, Permanent

Pay: Up to 50,000.00 per year

Benefits:

Flexitime Free parking On-site parking
Schedule:

Flexitime Monday to Friday
Experience:

Accounting: 5 years (required)
Work Location: In person

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Job Detail

  • Job Id
    JD3341360
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bellshill, SCT, GB, United Kingdom
  • Education
    Not mentioned